Business Analyst - Customer Data and Analytics

Akkodis is seeking a Business Analyst - Customer Data and Analytics for a Contract job with a client in Dallas, TX (Hybrid) . You will manage internal surveys, ensuring timely distribution and results, while maintaining Tableau visualizations and reports. Rate Range: $30/hour to $35/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Business Analyst - Customer Data and Analytics job responsibilities include: Building and managing internal surveys in the Qualtrics platform. Collaborating with requestors to define survey objectives, criteria, and timelines. Distributing customer surveys, monitoring completion rates, and reporting feedback. Updating Tableau visualizations and dashboards to reflect key metrics. Generating weekly customer platform performance and monthly contact center reports. Maintaining and updating PowerPoint presentation content for team meetings. Managing team tasks in SharePoint, including tracking projects and documentation. Executing routine data pipeline refreshes using Python and SQL, supporting ad hoc projects as needed. Desired Qualifications: Bachelor's Degree in a relevant field. Minimum of 3-5 years of experience in data analysis or business analysis. Proficiency in survey tools such as Qualtrics. Strong skills in data visualization tools, especially Tableau. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at preeti.ghanghas akkodisgroup.com . Pay Details: $30.00 to $35.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance