Social Media Coordinator, Communications

The National Endowment for Democracy (NED) supports the democratic aspirations of people around the world working to advance fundamental freedoms, justice, and human rights through grantmaking, research, and solidarity. We are united as a team in the pursuit of a world in which people determine their own future and are free to participate with dignity in their societies, endowed with equal rights and without repression. As a 501(c)3 grantmaking foundation that receives an annual Congressional appropriation, NED is governed by a private, bipartisan Board of Directors. This unusual arrangement positions NED to play a unique role as America’s leading foundation for freedom, empowering the institution to be nimble, innovative, and risk-taking in support of democratic activists, civil society organizations, independent media, and the NED family core institutes (International Republican Institute, National Democratic Institute, Center for International Private Enterprise, and the Solidarity Center). We seek a motivated, energetic, organized, and creative Social Media Coordinator to develop NED’s social media presence, organize our processes, monitor our space, and sharpen our approach to building community around NED’s mission, work, and impact. The Social Media Coordinator will directly support the social media engagement of the President and CEO. This role will also coordinate with teams across NED—particularly the World Movement for Democracy, the International Forum for Democratic Studies, the Journal of Democracy, and the Center for International Media Assistance—that employ social media accounts. Reporting to the Senior Manager, Communications. The position is based in Washington, D.C. Position Summary: The Social Media Coordinator will collaborate across the Communications and Public Engagement team, the organization, and with the NED core institutes to deliver engaging storytelling about democracy and human rights. Responsibilities: Collaborate with the Comms team and across the organization to develop, create, design, write, and edit engaging social media content and campaigns that inspire our communities around NED’s mission and lift up NED partners. Draft, edit, and schedule social media content based on communications priorities and editorial calendar highlighting major events and key milestone dates. Develop the strategy for social media planning across NED social channels (Facebook, Twitter/X, Instagram, LinkedIn, YouTube), working with other stakeholders to identify efficiencies and opportunities. Support the President and CEO in his social media engagement by helping to sharpen the strategy for leadership engagement, enhance relevant profiles across channels, and prepare and propose content related to NED’s work, editorial calendar, and relevant real-world developments. Measure progress to increase engagement and to build our audiences across social platforms, in support of department and organizational priorities. Analyze data and metrics, using Meltwater, GA4, and other sources to contribute to monthly reports and recommendations that inform strategic planning. Monitor social media industry trends, identify potential opportunities for different platforms, and test audience engagement, ensuring our strategies remain innovative and impactful. Manage online reputation by monitoring news and trends in social media using active social listening tools across social platforms. Create optimized graphics, videos, and other multimedia for each platform, with strong visual storytelling skills to make our content interesting yet appropriate and on message. Communicate with strong public speaking and production skills to conduct interviews with partners, staff, fellows, and grantees, to record videos, and other collaboration for developing content. Optimize messages and compile packages and social kits for key priorities. Maintain a social media editorial calendar, looking ahead for opportunities that should be leveraged and determine appropriate channels and messaging. Engage with target audiences, key social media influencers, and others to elevate the NED presence. Help train staff, fellows, and other experts in best practices for collecting and contributing to engaging content on social media. Partner with counterparts to coordinate and amplify content from other NED and NED family social media accounts Qualifications: Bachelor's Degree, preferably in Marketing, Public Relations, Journalism, or Communications. 2 years of experience as a social media, marketing, development, or communications professional. Excellent verbal and written communication skills; ability to connect with others that have varying levels of technical experience. Previous experience drafting social media posts and campaigns for a brand/company/organization, with clips and examples to share. Proficiency in Adobe Creative Cloud. Highly organized and able to multitask, prioritize, coordinate, and collaborate under strict deadlines. A passion for social media platforms and trends, with willingness to explore best use cases. Interest in and knowledge of international affairs and NED’s mission. May have to occasionally work outside of normal operating hours during live events or in response to time-sensitive news and developments. Self-motivated and self-directed creative thinker. Excellent judgment and problem-solving skills. Collegial team player. Authorized to work in the United States. This position is part of the NED Bargaining Unit. To Apply: Applications must include a cover letter, resume, desired salary, and contact information for three professional references, of which one should be a supervisor. Located in Washington, D.C., the salary range for this role is $51,750 - $73,125 USD, plus benefits. The final offer for a successful candidate will be determined by a combination of factors, including, but not limited to, skill set, level of experience, education, and market considerations. At NED, we recognize that our most important asset is our people. We value the diversity of skills and perspectives our team brings to our work. We believe an inclusive and supportive work environment fosters a culture of respect and appreciation for all individuals. NED is committed to creating a workplace that allows everyone to be their authentic selves and make meaningful contributions to our organization, our grantees, and our world. NED strives to create a work experience that supports the well-being and healthy work-life balance of our employees. Our comprehensive benefits package offers health insurance (includes no copay for mental health services), a generous retirement savings plan, paid parental, vacation, and sick leave, a hybrid workplace model, flexible work schedules, and wellness initiatives to ensure a positive work-life balance. NED is dedicated to creating an environment of respect and collaboration where everyone is encouraged to participate and take ownership of their work. We offer flexible work schedules and, for most positions, the opportunity for weekly telework days. This hybrid approach allows our employees to balance their work and personal lives while still participating in the collaborative process at the heart of our mission. The NED is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other legally protected characteristics covered by applicable law. The NED is committed to working with and providing reasonable accommodation for all qualified individuals and bases all employment decisions on qualifications, merit, and business need. The NED believes that diversity and inclusion among our team members are critical to our success as an organization operating globally and seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Please, no phone call inquiries. For more information, please visit our website at www.ned.org or careersned.org.