Manager, IT Software Engineering

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Your Career We are seeking an experienced and dynamic Manager of Infrastructure Platform Engineering to lead and manage a team responsible for designing, building, and maintaining our infrastructure platform. The ideal candidate will have a strong background in cloud infrastructure, automation, and platform engineering, and will work closely with cross-functional teams to ensure the platform supports the organization’s growth, scalability, and reliability needs. Your Impact Team Leadership: Lead, mentor, and grow a team of platform engineers, fostering a culture of collaboration, innovation, and continuous improvement. Platform Development: Drive the design, implementation, and maintenance of cloud-based infrastructure platforms (e.g., AWS, Azure, GCP) and on-prem solutions to support company applications and services. Automation & Scalability: Advocate for and implement automation practices, including Infrastructure-as-Code (IaC) using tools like Ansible, Terraform, CloudFormation, or similar. Ensure platforms are highly available, scalable, and cost-efficient. Cross-Functional Collaboration: Partner with SRE and product teams to align infrastructure strategy with business goals, ensuring that infrastructure needs are met while balancing performance, cost, and security requirements. Monitoring & Performance: Establish and maintain effective monitoring, alerting, and performance metrics for infrastructure health, system availability, and resource utilization. Proactively address performance bottlenecks and reliability issues. Security & Compliance: Work with the security team to integrate security best practices into the infrastructure platform, ensuring that systems are compliant with regulatory requirements and secure by design. Budget & Cost Management: Collaborate with senior leadership to manage the infrastructure budget, ensuring that resources are allocated efficiently and cost-optimization opportunities are identified and acted upon. Your Experience 7 years of experience in Infrastructure software development, site reliability engineering, DevOps, preferably with 3 years in a leadership role. Experience managing large-scale, cloud-based infrastructure (e.g., AWS, Azure, GCP) and on-premise datacenters. Deep knowledge of distributed systems, containerization (e.g., Docker, Kubernetes), microservices architectures, and cloud-native technologies. Extensive experience with monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Datadog, New Relic). Strong knowledge of infrastructure-as-code tools and frameworks (e.g., Terraform, Ansible, CloudFormation). Expertise in automation frameworks and scripting languages (e.g., Python, Bash, Go). Experience with incident management, root cause analysis, and post-mortem culture. Excellent problem-solving skills and the ability to thrive in a fast-paced, high-pressure environment. Exceptional leadership, interpersonal, and communication skills. Advanced degree in Computer Science, Engineering, or related technical field. Experience in multi-cloud environments and hybrid cloud architectures. Familiarity with service mesh technologies (e.g., Istio) and cloud-native security practices. Experience with cost management and optimization in cloud environments. The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodationspaloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (http://benefits.paloaltonetworks.com/) . Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodationspaloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.