Remote Pharmacy Technician Job at KYYBA in Detroit
KYYBA, Detroit, MI, US
Job Description
Job Title: Remote Pharmacy Technician
Pay Range: $20-$22/hr
Contract: 4 months W2 contract to start (potential to extend & convert to FTE)
Work Location: Remote but HQ is in Michigan, US
Work Schedule: 8.5 hour shifts (30 min lunch included) within the 8am - 9pm timeframe
Job Description:
This Pharmacy Technician Role is within a remote contact center. We service health care payer Medicare Part D Members and Providers. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).
• Work on the pharmacy help desk handling prior authorization requests from doctors' offices.
• Requests are received via fax, mail, email, phone and electronic PA system
• Receive and respond to member questions about their pharmacy benefit
• Work from home – private and quiet workspace required
Qualification:
• Retail Pharmacy experience – at least 2 years
• Good computer skills (Typing, outlook, excel, etc)
• Good fundamental knowledge of drug names and drug classes
• Exceptional Customer Service
• Detail Oriented
• Ability to multi-task
• Willingness to accept change
Preferred Skills/Experience – Optional but preferred skills/experience. Include:
• Call center experience
• CMS knowledge
Education/Certifications – Include:
• CPhT preferred (Certified Pharmacy Tech licensed)
Education/Certifications – Include:
• High School Diploma
• 2 years of college preferred
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.