Administrative Assistant Job at Robert Half in Colorado Springs

We are offering a contract to hire position as an Administrative Assistant in the Telecom Services industry, located in Colorado Springs, Colorado. This role will require you to manage a variety of administrative tasks, from coordinating client meetings to maintaining up-to-date contact lists and handling customer service inquiries.

Responsibilities:

• Efficiently process and maintain customer credit applications and records.

• Proactively manage client needs, including scheduling and coordinating meetings, arranging travel, and overseeing meeting agendas.

• Handle communication via email and phone calls, ensuring high-quality customer service.

• Maintain and update mailing lists and prepare promotional materials for events.

• Coordinate activities related to conventions and conferences, including location scouting, registration, and preparation of travel packets.

• Provide administrative support to the team as needed, including monitoring office supplies and handling maintenance requests.

• Participate in administrative team meetings and provide detailed project reporting.

• Coordinate the distribution of client gifts and arrange client dinners.

• Assist with office operations and event planning.

• Utilize Microsoft Office suite (Excel, Outlook, PowerPoint, Word) for various tasks such as data entry, scheduling appointments, and email correspondence.

• Work closely with senior management, demonstrating excellent customer service skills.

• Proficiency in answering inbound calls, demonstrating effective communication skills and problem-solving abilities.
• Proven customer service experience, with the ability to handle customer inquiries and complaints in a detail oriented manner.
• Solid data entry skills, ensuring accurate and efficient input of information into the company's system.
• Experience with email correspondence, maintaining detail oriented communication with clients and colleagues.
• Ability to manage both inbound and outbound calls, coordinating effectively with team members and customers.
• Proficiency in Microsoft Excel, demonstrating the ability to handle data analysis and reporting tasks.
• Experience with Microsoft Outlook, managing email communications, calendar appointments, and task scheduling.
• Proficiency in Microsoft PowerPoint, with the ability to create, edit, and present compelling presentations.
• Experience with Microsoft Word, demonstrating proficiency in creating, editing, and formatting detail oriented documents.
• Ability to schedule appointments, managing calendars accurately and ensuring efficient time management.