Allstate Insurance Agency - Lorgia Cicmansky
Allstate Insurance Agency - Lorgia Cicmansky is hiring: Customer Service Represe
Allstate Insurance Agency - Lorgia Cicmansky, Reading, PA, US
Job Description
Job Description
Benefits:
Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?
As a Customer Service representative, you will be responsible for providing exceptional customer service and support to our clients. This position requires excellent communication skills and the ability to effectively handle customer inquiries and resolve issues in a timely manner.
Responsibilities
Good Work. Good Life. Good Hands
The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.
The Customer Service Representative opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. 2021 Allstate Insurance Co.
- Flexible schedule
- Paid time off
- Free food & snacks
Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?
As a Customer Service representative, you will be responsible for providing exceptional customer service and support to our clients. This position requires excellent communication skills and the ability to effectively handle customer inquiries and resolve issues in a timely manner.
Responsibilities
- Answer incoming calls and respond to customer emails
- Provide accurate information about products and services to customers
- Assist customers with general service tasks, service issues, assist with telemarketing
- Maintain customer records by updating account information
- Handle customer complaints or concerns with empathy and professionalism
- Utilize phone etiquette to ensure positive customer interactions
- Perform data entry tasks accurately and efficiently
- Strong interest in a customer service career customer service experience preferred
- No insurance experience required
- Willing to obtain necessary Property and Casualty and/or Life and Health license(s) to sell insurance upon hire (existing license is a plus!)
- Confident, motivated individual who works well independently
- Able to multi-task, follow through, and follow-up
- Have excellent verbal and written communication skills
- Comprehensive on-the-job training
- Get paid to learn!
- Continuous learning and development courses, available through Allstate University
- Positive work environment
- Advancement opportunity for sales role
Good Work. Good Life. Good Hands
The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.
The Customer Service Representative opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. 2021 Allstate Insurance Co.