TradeWraps is hiring: Customer Service Advisor in Manassas

We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, and a positive work environment, and can’t wait to get started!

$38,000 - $42,000

• Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
• Interact with the sales lead to maintain and improve service and product knowledge
• Create records of customer interactions and follow up to ensure all questions have been answered
• Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
• Reply to incoming calls from customers including products and service questions, general information, and complaints

• Excellent active listening, interpersonal, and communication skills
• Previous work in a customer-facing position
• High school graduate, G.E.D. recipient, or equivalent

TradeWraps is a Commercial Vehicle Wrap & Upfitting company servicing customers across the United States. Quality and customer satisfaction is our number one priority. We are growing nationwide and are searching for the best individuals who want to contribute to our success! We have an amazing culture with an amazing team.

Health Benefits, PTO, Direct Deposit, Paid Holidays, Weekends off, and growth opportunities available.