Hyspeco, Inc. is hiring: Customer Service Specialist in Kansas City

We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent customer experience. Job seekers should have a background in hydraulic basics and exceptional communication, listening, and problem-solving skills. We want to hear from you if you love interacting with people and are interested in new opportunities, career growth, and a positive, fast-paced work environment!

$35,000 - $45,000 plus bonuses + profit sharing

• Identify common customer issues and bring them to the attention of the team
• Create records of customer interactions and follow up to ensure all questions have been answered
• Regularly meet with sales lead to receive the newest service and product knowledge
• Reply to incoming calls from customers including products and service questions, general information, and complaints

• Utilize catalog data and hydraulic knowledge to determine/crossover part numbers and troubleshoot customer issues.

• Display strong communication skills, active listening skills, and personal skills
• Must have graduated high school, received a G.E.D. or equivalent
• Previous work in a customer-facing position

Hyspeco, Inc. is a full-line Fluid Power Distributor of motion and control components centered on hydraulic, pneumatic, electro-mechanical, and fluid connectors.

Hyspeco Inc. is setting the standard for designing, manufacturing, applying, installing, and delivering fluid power products and engineering emergency and preventive maintenance field services. Our progress is driven by the family-built atmosphere and employee-owner mindset. Potential candidates must pass a drug screening.