Manufacturing Mechanical Engineer Job at Insight Global in Boise

Job Description:

• Perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at global customer locations
• Create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety-first mentality
• Have the ability to develop action plans for problem resolution and present to internal and external customers
• Develop improvements for processes, hardware and software for continuous improvement of equipment / business operations
• Coach / mentor lower level FSE’s to higher level skill sets.
• Have the ability to assist in customer escalations and manage beta-site project

Must Haves:

• Bachelors degree from an accredited college in electrical engineering / electronics technology OR Associates degree in electronics / electro-mechanical with up to 5 years of semiconductor fabrication maintenance experience In ALD, PECVD, EPI or Diffusion
• 2+ years field service / customer support background and/or 5+ years manufacturing experience in final assembly or test of semiconductor capital equipment
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems (OHMs Law, Ideal Gas Theory, Gear Ratios, Pressure Systems, Electrical Theory)
• Ability to work with hand tools
• Working knowledge of Oscilloscope’s and DVM’s
• Ability to work in a team environment
• Be able to interpret electronic / electro-mechanical schematics and drawings
• Travel of at least 15% for both domestic and international locations may be required (training purposes!)