Phlebotomy Supervisor Job at The Greer Group, Inc. in Raleigh

Summary:

The Greer Group is seeking a Phlebotomy Supervisor to support our phlebotomy team and clients in the Raleigh, Cary, Morrisville, Holly Springs, Fuquay-Varina area, and expanded markets as needed.

Job Description:

• Oversee daily activities of Phlebotomists with focus on patient care and satisfaction.
• Serve as a resource to phlebotomy staff.
• Serve as primary instructor for teaching venipuncture skills to new and current employees, as well as teaching blood collection procedures to department staff using training checklists (ex: blood cultures).
• Assist with candidate selection by reviewing resumes, conduct in person interview(s), identifies appropriate candidates for management approval or interview coordination.
• Assist with new hire onboarding, coordinates screening and completes regulatory documentation. Provides guidance and training to new employees during onboarding, reviews policies and benefits.
• Coordinate workflow across locations to ensure timely and accurate collection of specimens.
• Serve as technical expert for all collection procedures and assist with difficult draws.
• Receives “call outs” calls as needed, covering location when required.
• Awareness of phlebotomy schedules, to ensure all sites have appropriate coverage. Communicates schedule changes with staff.
• Maintains competency to perform registration and order entry. Train others to perform the steps for registration and processing with little to no errors.
• Create and maintain employee files in accordance with CLIA and CAP standards.
• Perform performance evaluations both 90 day and annually, counseling of employees with the feedback provided from laboratory management and physician offices.
• Assists with writing of new procedures and the update of current procedures.
• Reviews policies as required.
• Assists with the development and maintenance of site-specific lab manual and procedures for current practice. Procedures are consistent across multi-site offices.
• Recommend policy changes and assist with communication of policy changes to staff.
• Assist with activities to support Laboratory Information System software changes.
• Assist with payroll, review weekly entered hours, monitor and counsel overtime, approve for each employee. Address employee questions as it relates to payroll and time off requests.
• Promote teamwork and participate in process improvement as assigned.

Requirements:

• Candidates must have a minimum of High School diploma and a certificate/diploma from an accredited phlebotomy-training program.
• National certification (ASCP, ASPT, etc.) preferred.
• Able and willing to commute to various locations each day (reliable transportation).
• Must be professional in communication and presentation.
• Prior Team Lead or Supervision experience is a plus.
• Complete a successful background check and drug screen.