King Arthur Flour is hiring: Temporary/Seasonal Cafe Associate in Norwich

Meet Us: King Arthur Baking Company is an award-winning, audience-leading baking company with a strategic vision to be the resource for baking education and inspiration.  Through traditional and new media, in-person and virtual education, we strive to be a leader in helping novice and expert bakers alike.  We're not going anywhere - we've been part of the family since 1790. We work to build stronger communities and increase access and the connection to real foods. We take pride in our responsible sourcing and our "never bleached" guarantee. And we work closely with farmers, millers, and suppliers in a continued commitment toward sustainability. Our wheat flour is grown and milled right here in the United States. Flour this good uses only the purest ingredients, free from GMOs.  As a founding B Corporation, we are committed to using the power of business as a force for social and environmental good. We believe every employee's contributions make our company what it is: vibrant, successful, and committed to spreading the joy of baking. We are a welcoming and inclusive 100% employee-owned company.

The Position:  The Temporary/Seasonal Café Associate I works alongside King Arthur’s café team to deliver exceptional service to our customers in support of the King Arthur Baking brand and mission. The individual in this role works under direct supervision in a fast-paced environment and is enthusiastic about delivering our customers an exceptional experience.

Don’t meet every requirement? We still encourage you to apply if you have work or life experience that is commensurate to the requirements listed.

Reports to Café Manager

Location: Norwich, Vermont

Day and evening shifts as agreed with flexibility to work weekend days as required.

Essential duties and responsibilities

• Greets and acknowledges customers when they approach the café
• Provides a positive experience for each customer specific to their needs
• Assists customers in their selections, and maintains through knowledge of all menu items
• Operates point of sales system
• Maintains the cafe’s appearance by straightening, cleaning, and replenishing
• Demonstrates a willingness to learn[NH1] barista machine and coffee menu
• Receives and restocks deliveries using proper inventory rotation
• Rotates through all areas in the café
• Communicates clearly with your team
• Moves with purpose and efficiency in the space
• Adheres to all food safe and workplace regulations and procedures
• Reports to work on time or notify the lead in charge by phone and email in advance if absent or late
• Maintains working understanding of how to utilize KAB resources

Minimum job requirements

• Experience in a retail/food service related field a plus
• Ability to work in a fast- paced, high volume environment
• Must be able to work evenings and weekends

Success factors/competencies for this role

• Open to change, recommends actions for continuous improvement
• Thinks and acts strategically, understands how role contributes to larger outcome
• Provides exemplary customer service to both internal and external customers
• Sets high standards for oneself, meets deadlines
• Learns from mistakes, receptive to feedback
• Effective communicator, listens and respects others’ points of view
• Participates in team problem solving and decision making
• Maintains a positive attitude
• Community minded – gets involved, volunteers

Physical requirements/work environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical requirements
  • Ability to remain standing for extended periods of time
  • Ability to lift up to 25lbs

• Work environment

• Fast- paced cafe environment

Safety

• Understand that safety is everyone’s responsibility, including mine
• Responsible for providing a safe and ergonomically sound work environment, identifying unsafe conditions, and correcting these conditions immediately
• Engaged in safety and compliance training programs and encourage 100% team participation in same

Environment

• Adhere to company-wide green norms, look for ways to reduce, reuse, recycle
• Educate oneself on KAB environmental campaigns
• Strive to continually improve and implement new processes to reduce our environmental impact

Uniform

• Footwear must be closed toed, non-slip shoes
• Socks must be worn
• Long pants, skirt or shorts required.
• Clean King Arthur Baking T-shirt (provided)
• Name Tag (provided)
• Clean black apron (provided)
• Hairnet and hat must be worn (provided)

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.

There's room at our table for you!  Apply today.

Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors protected by law. King Arthur Baking Company provides reasonable accommodation to qualified individuals with disabilities to allow them to participate in both the application process and during employment. Such individuals are encouraged to seek accommodations to allow them to apply for a position, participate in the application process, and meet the essential functions and requirements of the position.