Business Systems Analyst I

Job Description The Business Systems Analyst is responsible for developing innovative business solutions by analyzing processes and understanding the flow of data and communication related to individual tasks and transactions. This role involves assessing and addressing end-user needs within Texas Children's while managing the ongoing maintenance of applications. Additionally, you will support electronic data interchange (EDI) processes, with a particular focus on Secure File Transfer Protocol (SFTP) transactions. Collaboration with the EDI team is essential to ensure accurate and efficient data exchange between our systems and external partners. Think you've got what it takes? JOB DUTIES AND RESPONSIBILITIES Responsibility A: Collaborates with key internal stakeholders to identify system challenges and process requirements, daily monitoring of EDI file processing, troubleshooting any issues that affect successful file transfers. • Assists users in determining specific requirements to increase system effectiveness. • Analyze and evaluate existing and /or proposed systems. • Assists in vendor analysis and selection. • Collaborate with internal teams and external partners to facilitate smooth data exchange. • Monitor and validate incoming and outgoing EDI files to ensure data integrity. • Troubleshoot and resolve basic issues related to SFTP transfers and EDI transactions. Responsibility B: Supports continued system maintenance and optimization. • Develops, schedules and facilitates test plans for hardware, network, integration, user acceptance and parallel usage for end-users. • Updates/develops downtime procedures. • Develops training programs and materials/documentation for all user types. • Reviews and tests systems for conformance to functional and performance requirements. • Identifies the impacts and dependencies for optimization and upgrades. Responsibility C: Analyzes system problems and modifications. • Analyzes use of existing systems to identify and resolve problems. • Evaluates business procedures and problems for process improvement. • Recommends modifications to application design or current procedures to maximize advantages of existing resources. • Documents issues, activities, and solutions employing standard methodology and utilities. Responsibility D: Coordinates training of systems. • Develops and maintains training materials and training environment for systems training. • Communicates with vendors to address problems and resolutions. • Conducting system & integration testing • Assist with material utilized for training purposes Knowledge and Skills • Knowledge of current business practices and computing systems. Familiarity with a variety of hardware and software environments. • A working knowledge of the healthcare industry is also preferred. • Familiarity with pharmacy staff, data processing techniques and practices. • Willingness to learn and adapt to new technologies and processes. • Familiarity with SFTP protocols and file transfer processes. • Strong analytical skills and attention to detail. • Excellent communication and interpersonal skills. • Ability to work collaboratively in a team environment. Sensory Requirements (needs the ability to at least) Hear - Normal Speech - switch to continually 80% Vision - Fine Details - switch to continually 80% Vision - Near - switch to continually 80% Mental & Emotional Requirements (needs the ability to at least) Demonstrate a high degree of patience - switch to frequently 50% Handle a high degree of flexibility - switch to frequently 50% Work Alone - switch to frequently 50% Hand Manipulation (needs the ability to ) Grasp - switch to continually 80% Fine Manipulation - switch to continually 80% As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Skills & Requirements • Required H.S. Diploma or GED • Preferred bachelor's degree in computer science, business administration, healthcare administration, or nursing • Preferred 2 years' experience in information systems About Us Founded in 1996, Texas Children's Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area. To join our community of 14,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.