Accountant I (Customer Service Representative)

Responsible for UHD customer account billing and management, requiring the use of initiative, judgment, and coordination with internal and external entities. Use various systems to research customer accounts, resolve billing issues, and process accounting transactions.Act as a key customer point of contact for Bevo Pay, conferences, and student account services. Process payments and refunds from various sources. Activate and maintain meal plans using DEFINE and CSGold. Reconcile and audit deposits for Dine In Dollars, Bevo Pay, and various stored value plans within the accounting systems. Process the billing for athletics, catering, events, conferences, and guest housing. Provide consistent, timely, and reliable responses to internal/external client inquiries via email or other methods of communication, regarding any questions, issues, or concerns related to UHD Accounts Receivable. Process DEFINE vouchers including, but not limited to, interdepartmental transfers, deposits, payments, and corrections. Ensure all transactions are properly reconciled and coded before posting to the general ledger. Audit and approve vouchers as needed. Reconcile all departmental general ledger balances to Main Accounting. Attend meetings, act as a liaison, and assist with any inquiries related to student or UHD departmental receivables. Provide support for UHD Accounts Payable, Accounts Receivable, and Finance. Maintain documented procedures on related processes.