ROCKET TAX
Customer Service Representative Job at ROCKET TAX in New York
ROCKET TAX, New York, NY, US
Job Description
Job DescriptionCompany Description
We are seeking a Bilingual (Spanish Speaking )Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and preparing tax returns . We will train no experience needed.!!
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Busy tax office, never a dull moment, energetic fun place to grow and learn. We aim to create a culture where our staff feels supported, a place to learn and evolve, we work hard but we play hard as well. Looking forward to meeting our new team members.
Company Description
Busy tax office, never a dull moment, energetic fun place to grow and learn. We aim to create a culture where our staff feels supported, a place to learn and evolve, we work hard but we play hard as well. Looking forward to meeting our new team members.