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Westbury Animal Hospital

Westbury Animal Hospital is hiring: Customer Service Representative in Houston

Westbury Animal Hospital, Houston, TX, US


Job Description

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Answer phones
  • Schedule appointments 
  • Check out clients and patients
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Cash handling experience including accepting debit/credit card payments, posting payments, deposits, care credit knowledge strongly preferred
  • Veterinary receptionist is a bonus!
Company Description
We are an AAHA accredited practice offering high-quality medicine including surgery suites, dental suites, Ultrasound and ICU with an In-house Laboratory. We have 10 doctors, practicing small animal care and emergency. Please visit our website for a better understanding of our mission, standards and services to our patients and clients.

Our MOTTO
"Client Service /Patient Care" is our first priority

Our Mission
Compassionate Care and Commitment, 24 hours a day Every Day

If your application is selected for consideration you will be contacted.
An Equal Opportunity Employer

Company Description

We are an AAHA accredited practice offering high-quality medicine including surgery suites, dental suites, Ultrasound and ICU with an In-house Laboratory. We have 10 doctors, practicing small animal care and emergency. Please visit our website for a better understanding of our mission, standards and services to our patients and clients. \r\n\r\nOur MOTTO\r\n"Client Service /Patient Care" is our first priority\r\n\r\nOur Mission\r\nCompassionate Care and Commitment, 24 hours a day Every Day\r\n\r\nIf your application is selected for consideration you will be contacted.\r\nAn Equal Opportunity Employer