American Pluming Diagnostics And Re
Customer Service Representative Job at American Pluming Diagnostics And Re in He
American Pluming Diagnostics And Re, Hesperia, CA, US
Job Description
Job DescriptionCompany Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving questions and concerns.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Written and verbal communication skills
- Excel
- Word
- Salesforce
- Verbal communications
American Leak Detection was founded over 10 years ago, and is the world leader in the accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. From swimming pool cracks to concealed plumbing systems, we use the most advance, sophisticated electronic leak detection devices – without basing in walls or digging up the deck and yard. American Leak Detection sets the standard for non-invasive leak detection and repair with proprietary methods and technology. Our customers include residential homeowners and industry professionals, like plumbers, building contractors, insurance adjusters, apartment managers, drain cleaners and restoration specialist.
Company Description
American Leak Detection was founded over 10 years ago, and is the world leader in the accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. From swimming pool cracks to concealed plumbing systems, we use the most advance, sophisticated electronic leak detection devices – without basing in walls or digging up the deck and yard. American Leak Detection sets the standard for non-invasive leak detection and repair with proprietary methods and technology. Our customers include residential homeowners and industry professionals, like plumbers, building contractors, insurance adjusters, apartment managers, drain cleaners and restoration specialist.