Application Support Analyst II

It is for an app support person Person has to be able to convert Person has to be able to come onsite into Pittsburgh, Pa from day 1 NeedsApp Support Monitoring Ansible scripts Collibra or Informatica 2 round iv Job Description: Essential Skills: SCCM, Bachelor's Degree in Computer Science, Oracle, SQL, Perl, Python Experience Level: Intermediate With around 8-10 years of solid experience in supporting one or more of the following - Data Quality and Governance tools like Informatica Data Quality, Collibra Data Quality, Collibra Glossary, ASG Rochade / Becubic and Analytical tools like ThoughtSpot. The candidate in the last 5 years must have been hands-on experience with support activities like platform administration, deployments, upgrades, and understands & troubleshoot issues when incidents are reported in the platform. As strong a DevOps Resiliency Support Engineer with excellent skills in: • Exclusively worked UNIX/Linux operating systems • Database knowledge with strong SQL skills • Hands on experience at least 2 scripting or programming languages like Python, Perl, Shell scripting, etc. • Monitoring tools like AppDynamics, Prometheus, Splunk, Cloud Probes & Moog or equivalent • Hands on experience in working in CI/CD tools like Git/Ansible is a must have • Experience automating deployments and other repetitive tasks • Experience in external and internal cloud • Experience in vulnerabilities management • Having exposure to big data tools is a good to have • Ability to produce system documentation including operational specifications, test plans, system architecture with attention to detail As a Support Engineer the roles and responsibilities would be: • Ensure functioning of the platforms in production environment • Bring new automation procedures to improve the velocity and quality of our engineering efforts • Administration and management of configuration management tools • Software builds and release management; script/automation of build process, creation of beta and formal versions of the application • Translation of development team requirements into Application/System configuration • Software configuration management; managing defects, participating in software change control board • Using Systems and Networking knowledge to isolate and fix application problems • Continuous Performance Management. Measuring performance and working with developers and QAs to improve it • Working closely with Internal Stakeholders, Development Architects/Managers & developers, across locations, to ensure timely delivery • Build quality frameworks to provide feedback loop to developers to easy and improved contribution • Vulnerability management including patching systems and implementing security controls Manager Release Notes: • Is the goal to convert the candidate from temp to FTE? Yes • How many years of experience will be required? 8-10 Years • Is previous experience in the financial services industry required? Preferred • Is a college degree required? If so, what type? Yes, Bachelors and higher • Will this position be a remote start or onsite? Hybrid o If remote- would you consider candidates who sit 100% remote for the duration of the assignment? No o If onsite- would you consider candidates who sit in other BNY locations such as Lake Mary, New York, or Boston? This position is approved for Pittsburgh. Depending on the candidate skills and the time to identify the candidate in Pittsburgh, other locations can be considered after seeking approvals • What are the top 3 skills that you'll be looking for on a resume? Provided in the JD Supplier Call Notes 3/22 at 3:30 PM EST: • Data quality, cataloguing, glossary, etc. • Production environment (supports/upgrades) • Team presence is in US and India • Monitoring setup • Deployments using automation tools • 24/7 • Previous scripting experience is highly preferred • CI/CD tools • Automation tools (deployments using Ansible scripts) • Monitoring tools are preferred (AppDynamics, Splunk, etc.) • Knowledge of SQL is a big plus • DevOps comes in handy in this support role • Vulnerability experience is preferred • Collibra is preferred (switching to Collibra from Informatica) • Financial services experience is highly preferred • Standard shift is M-F 8-5 or 9-6pm (rotating shift where once a month the candidate will be on call on nights/weekend) • 2 rounds of interviews • Contract with right to hire • Onsite in Pittsburgh 2 days per week (Tue/Wed but these days can change) Required Skills : app support Basic Qualification : Additional Skills : Background Check :Yes Notes : Selling points for candidate : Project Verification Info : Candidate must be your W2 Employee :Yes Exclusive to Apex :No Face to face interview required :No Candidate must be local :No Candidate must be authorized to work without sponsorship :Yes Interview times set :Yes Type of project :Administration/Support Master Job Title :Dev: Other Branch Code :Pittsburgh