NHT Logistics, Inc.
Dispatcher
NHT Logistics, Inc., Denver, Pennsylvania, United States, 17517
Benefits:
401(k)
401(k) matching
Company parties
Dental insurance
Health insurance
Paid time off
Vision insurance
Wellness resources
NHT Logistics, Inc is a family-owned trucking and cold storage company located in Denver, PA. Join our team as we aim for excellence in everything we do, including transporting goods to the greater Mid-Atlantic region.
Purpose:
The Dispatcher will partner with the NHT team and customers by ensuring all trucks are scheduled and dispatched in a timely and efficient manner. This position will take responsibility for providing accurate information to each customer and driver for all loads dispatched and will ensure that all requests for information will be answered in a timely manner. The Dispatcher will be in complete support of and willing adherence to NHT's mission, vision and core values and hold these standards as his/her own.
Responsibilities / Essential Functions:
• Create daily dispatch schedules for all available drivers taking Hours of Service rules and regulations into account.
• Deploy NHT Logistics' resources to ensure all customer needs are met or exceeded.
• Be aware of daily and weekly capacity to ensure NHT resources are utilized effectively.
• Proactively work with Business Development to fill current lanes and build new ones.
• Establish and maintain good relationships with drivers and customers.
• Effectively communicate with customers and drivers in a timely, professional and complete manner.
• Coordinate with the NHT Warehouse on available trailers for future loads.
• Coordinate with the Shop Manager to ensure equipment availability for scheduled maintenance and repairs.
• Coordinate with 2nd Shift on all cross-dock freight transfers needed for next day deliveries.
• Work with team members across the organization to resolve operational challenges.
• Be in rotation to field after-hours phone calls.
• Complete other duties as assigned.
Education & Experience:
• A valid CDL preferred
• High School Diploma, or GED/equivalent experience
• Knowledge of truck driving and dispatching.
• Previous brokerage experience a plus.
• Experience with route planning.
• Ability to tactically plan loads 1-3 days in advance.
• Proficiency in intermediate computer skills, including spreadsheets, MS Office, e-email, and internet use.
Skills, Competencies & Attributes:
• Strong communication and interpersonal skills.
• Strong attention to detail.
• Ability to work under pressure, adapt to change and handle challenging situations.
• Ability to learn and implement new software as needed.
• Able to respond in stressful situations with grace and understanding.
• Flexible, adaptable and people oriented
• Demonstrate cultural awareness and sensitivity across a variety of cultures.
• Demonstrate sound work ethics.
• Honest and trustworthy
• Respectful and professional
• Dependable
• Even tempered
• Personable/engaging
• Self-motivated
• Self-disciplined
• Willingness
• Fair and consistent
• Empathetic
Physical Requirements / Environmental Conditions:
The Dispatcher may have to spend long hours sitting and/or using office equipment and computers, which can cause muscle strain. This position may have to manage multiple projects at one time and may find the environment to be busy, noisy and will need excellent organizational and time/stress management skills to complete the required tasks. The Dispatcher may also have to do some light lifting of supplies and materials from time to time.
Work Hours:
Varies
Travel:
5% as this position may require occasional visits to local customers.
Benefits NHT Logistics provides its full-time employees with a bevy of benefits and bonuses including, but not limited to:
Paid Time Off 6 paid holidays Heath Insurance Vision Insurance Dental Insurance Basic Life AD&D Insurance Short-Term and Long-Term Disability 401k with company match Work in a small business and family-friendly atmosphere and more! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
NHT Logistics, Inc
located in Denver, PA is your source for safe, reliable refrigerated and frozen trucking, temperature controlled transportation, and cold storage refrigerated warehousing across the North Eastern US, where high quality customer service is the goal. We aim for excellence in all that we do and our focus is on giving our customers complete satisfaction.
Our Mission:
We partner with companies and brokerages to provide safe, reliable refrigerated transportation and cold storage services in the Mid-Atlantic region.
Our Values:
Integrity:
We honor our commitments and own up to our mistakes. Stewardship:
We endeavor to leave the world a better place. Excellence:
We pursue excellence in everything we do. Family:
We encourage family values that emphasize commitment. Eternal Perspective:
We seek to make decisions today that will have a positive impact beyond our lifetime
Purpose:
The Dispatcher will partner with the NHT team and customers by ensuring all trucks are scheduled and dispatched in a timely and efficient manner. This position will take responsibility for providing accurate information to each customer and driver for all loads dispatched and will ensure that all requests for information will be answered in a timely manner. The Dispatcher will be in complete support of and willing adherence to NHT's mission, vision and core values and hold these standards as his/her own.
Responsibilities / Essential Functions:
• Create daily dispatch schedules for all available drivers taking Hours of Service rules and regulations into account.
• Deploy NHT Logistics' resources to ensure all customer needs are met or exceeded.
• Be aware of daily and weekly capacity to ensure NHT resources are utilized effectively.
• Proactively work with Business Development to fill current lanes and build new ones.
• Establish and maintain good relationships with drivers and customers.
• Effectively communicate with customers and drivers in a timely, professional and complete manner.
• Coordinate with the NHT Warehouse on available trailers for future loads.
• Coordinate with the Shop Manager to ensure equipment availability for scheduled maintenance and repairs.
• Coordinate with 2nd Shift on all cross-dock freight transfers needed for next day deliveries.
• Work with team members across the organization to resolve operational challenges.
• Be in rotation to field after-hours phone calls.
• Complete other duties as assigned.
Education & Experience:
• A valid CDL preferred
• High School Diploma, or GED/equivalent experience
• Knowledge of truck driving and dispatching.
• Previous brokerage experience a plus.
• Experience with route planning.
• Ability to tactically plan loads 1-3 days in advance.
• Proficiency in intermediate computer skills, including spreadsheets, MS Office, e-email, and internet use.
Skills, Competencies & Attributes:
• Strong communication and interpersonal skills.
• Strong attention to detail.
• Ability to work under pressure, adapt to change and handle challenging situations.
• Ability to learn and implement new software as needed.
• Able to respond in stressful situations with grace and understanding.
• Flexible, adaptable and people oriented
• Demonstrate cultural awareness and sensitivity across a variety of cultures.
• Demonstrate sound work ethics.
• Honest and trustworthy
• Respectful and professional
• Dependable
• Even tempered
• Personable/engaging
• Self-motivated
• Self-disciplined
• Willingness
• Fair and consistent
• Empathetic
Physical Requirements / Environmental Conditions:
The Dispatcher may have to spend long hours sitting and/or using office equipment and computers, which can cause muscle strain. This position may have to manage multiple projects at one time and may find the environment to be busy, noisy and will need excellent organizational and time/stress management skills to complete the required tasks. The Dispatcher may also have to do some light lifting of supplies and materials from time to time.
Work Hours:
Varies
Travel:
5% as this position may require occasional visits to local customers.
Benefits NHT Logistics provides its full-time employees with a bevy of benefits and bonuses including, but not limited to:
Paid Time Off 6 paid holidays Heath Insurance Vision Insurance Dental Insurance Basic Life AD&D Insurance Short-Term and Long-Term Disability 401k with company match Work in a small business and family-friendly atmosphere and more! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
NHT Logistics, Inc
located in Denver, PA is your source for safe, reliable refrigerated and frozen trucking, temperature controlled transportation, and cold storage refrigerated warehousing across the North Eastern US, where high quality customer service is the goal. We aim for excellence in all that we do and our focus is on giving our customers complete satisfaction.
Our Mission:
We partner with companies and brokerages to provide safe, reliable refrigerated transportation and cold storage services in the Mid-Atlantic region.
Our Values:
Integrity:
We honor our commitments and own up to our mistakes. Stewardship:
We endeavor to leave the world a better place. Excellence:
We pursue excellence in everything we do. Family:
We encourage family values that emphasize commitment. Eternal Perspective:
We seek to make decisions today that will have a positive impact beyond our lifetime