Property Soar is hiring: Customer Service Representative in Columbus

Company Description

About Us

At Property Soar, we’re dedicated to providing exceptional property management and real estate services. Based in Columbus, OH, we pride ourselves on delivering innovative solutions and building strong client relationships. Our team thrives on professionalism, excellence, and customer satisfaction, making us a trusted name in the industry.

Job Description

Job Description

We are seeking a Customer Service Representative to be the first point of contact for our clients. In this role, you will handle inquiries, resolve customer issues, and ensure a seamless customer experience. If you’re passionate about helping people and have excellent communication skills, we’d love to hear from you.

Responsibilities

• Handle incoming calls, emails, and inquiries promptly and professionally.
• Provide accurate information about our services and assist clients with their needs.
• Resolve customer complaints and issues effectively, escalating when necessary.
• Maintain detailed and accurate records of customer interactions in our database.
• Collaborate with internal teams to ensure timely and satisfactory resolutions.
• Support administrative tasks related to customer accounts and service requests.

Qualifications

Skills and Qualifications

• Experience: Minimum 1 year in a customer service or related role.
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Ability to think critically and provide effective solutions.
• Technical Skills: Proficiency in Microsoft Office and CRM systems is a plus.
• Interpersonal Skills: Friendly, empathetic, and customer-focused.
• Time Management: Strong organizational skills and ability to prioritize tasks.

Additional Information

Benefits

• Competitive salary ($33,000 - $42,000 per year).
• Health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Career development opportunities.
• Supportive and inclusive work environment.