Collabera
Order Processing Specialist
Collabera, Glen Allen, VA, United States
Description
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Order Processing Specialist
Contract: Glen Allen, Virginia, US
Salary: $22.00 Per Hour
Job Code: 356198
End Date: 2024-12-21
Days Left: 23 days, 2 hours left
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Job Details:
Industry: Publishing and Information Services
Title: Order Processing Representative I
Location: Glen Allen, VA
Duration: 3 Months
Responsibilities:
- Process State or customer documents following established Standard Operating Procedures utilizing proprietary and MS suite applications Understand and follow security guidelines Create process documentation .
- Assist in issue resolution with internal and external customers.
- Work with team members to assist in the training and implementation of process and policy changes .
- Assist customers, team members and/or vendors with training on products, jurisdictional requirements using a consultative approach.
- Analyze data and recommend process improvements and reporting.
- Assist in special project work as assigned.
- A minimum of two years of customer service or related work experience .
- High school diploma or equivalent certification. Some college preferred.
- Effective written and verbal communication skills along with the ability to manage and prioritize demands from multiple sources, external and internal .
- Proficient with MS Office Suite applications including Word, Excel and Outlook along with excellent data entry skills.
- Ability to multitask and demonstrate ability to problem solve.
- Excellent analytical, organizational, time management and problem-solving skills with the ability to work in a fast-paced, high-energy environment.
- Data Entry
- Customer Service
- Typing
- Excel
- Outlook
- Recruiter
- Phone
- Nandini Das Gupta
- nandini.dasgupta@collabera.com
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