Verizon.

Remote Data Entry Clerk Job at Verizon. in Los Angeles

Verizon., Los Angeles, CA, US

Job Description

A Remote Data Entry Clerk at Verizon is responsible for accurately entering, updating, and managing various data into systems and databases while working from a remote location. This role typically involves handling customer and operational data related to Verizon's products, services, and billing, and ensuring that the information is organized, up-to-date, and error-free. Here’s a general job description for a Remote Data Entry Clerk position at Verizon:

Position Title: Remote Data Entry Clerk (Verizon)Job Summary:

The Remote Data Entry Clerk is responsible for entering and managing critical data into Verizon’s internal systems, ensuring accuracy and timely processing. This position requires a high level of attention to detail, organizational skills, and the ability to work independently in a remote work environment. You will support various departments by managing customer records, processing orders, handling billing information, and performing general clerical duties.

Key Responsibilities:

Data Entry: Accurately input customer data, billing information, and other relevant data into Verizon’s internal systems, ensuring that all information is correct, up-to-date, and complete.
Data Verification: Review and verify data for accuracy and completeness, flagging any discrepancies or errors for correction before finalizing entries.
Document Management: Organize, file, and maintain digital documents, records, and forms in an organized manner to ensure easy retrieval and compliance with company standards.
Reporting and Updates: Generate and update reports based on entered data, assisting in data analysis and decision-making processes for various teams (e.g., customer service, billing, marketing).
Order Processing: Assist with the processing of orders for Verizon services, ensuring that customer information and order details are entered correctly into the system for accurate fulfillment.
Support Operations: Collaborate with internal teams (e.g., customer service, billing, technical support) to ensure smooth data flow and to address any data-related issues or inquiries.
Maintain Confidentiality: Handle sensitive customer and operational data with confidentiality and in accordance with Verizon’s data privacy policies.
Adherence to Deadlines: Meet daily, weekly, and monthly data entry goals and deadlines, ensuring high levels of accuracy and productivity.

Qualifications:

Education: High school diploma or equivalent (some positions may prefer candidates with an associate’s degree or higher).
Experience: Prior data entry experience or administrative experience is preferred, ideally within a customer-focused or telecommunications environment.
Skills:
Strong typing skills (typically 40+ words per minute with high accuracy).
Proficiency in using Microsoft Office Suite (Excel, Word, Outlook) and/or Google Workspace (Docs, Sheets).
Experience with data management systems or CRM software.
High attention to detail and accuracy in data entry and reporting.
Ability to manage multiple tasks and prioritize work efficiently in a remote setting.
Strong organizational skills and time management.

Preferred Qualifications:

Previous experience in data entry, clerical, or administrative roles within a telecommunications or customer service environment.
Familiarity with Verizon’s products, services, or systems.
Basic knowledge of database management and data verification processes.

Working Conditions:

Remote Work: This is a fully remote position that allows you to work from home.
Schedule: Flexible scheduling options, but may require working specific hours or meeting deadlines for data processing and reporting.
Equipment: Verizon will typically provide the necessary equipment (e.g., computer, software tools, etc.), but you must have a reliable internet connection and a quiet, dedicated workspace.

Benefits:

Competitive hourly wage and performance-based incentives.
Health, dental, and vision insurance plans.
Paid time off (PTO), paid holidays, and sick leave.
401(k) retirement plan with company match.
Discounts on Verizon products and services.