Insight Global
Remote Secret SCCM Engineer
Insight Global, Vienna, Virginia, United States, 22184
Job Description
Responsible for the health of the production SCCM infrastructure
Document deployment processes to enable knowledge transfer among the team
Create SCCM Management Reports using native methods Software Packaging Software Packaging for complex applications
Development of configuration baselines Development of scripts Deployments of software updates, applications, scripts and baselines Familiarity with 3rd Party Packaging tools e.g.,
Flexera, Admin Studio Scripting WQL and SQL queries
Creation of SQL Server Reporting Services (SSRS) reports
Troubleshooting client issues on workstations and servers
Security permissions SCCM Current Branch upgrades Scripting skills (VBScript, PowerShell, Batch, etc.)
Operating System Deployment (OSD) OSD & Application deployment through SCCM Creating Task Sequences Distribution Points (DP) and troubleshooting failures Patch Management and Distribution
Install, administer, and monitor WSUS & SCCM(2102/CB/2016) environment in
Dev/QA/UAT/DMZ/Production Environments
Develop and maintain installation and configuration procedures Contribute and maintain system standards, policies, and procedures
Maintains system performance for production SCCM (2102/CB/2016) by performing system monitoring and analysis, performance tuning, troubleshooting system hardware, software, operating system, and other SCCM application issues
Ensure correct installation, configuration, use, and maintenance of SCCM (2012/CB/2016)
Infrastructure Remediation of servers that failed updates
Create reports required by the client from SCCM Research and recommend automated approaches for system administration tasks where possible
Create and Maintain Standard operating procedures (SOPs) and train staff as necessary
Handle Critical issues on Windows Server during & after installation of the MS patches
Apply patches to DMZ/Production servers and systems through SCCM 2012 Patch
Management and good experience with Windows Server Update Services (WSUS) Help the Project Manager and Manager of Infrastructure Support to produce and distribute communication to end users / App Owners (when appropriate) regarding changes to their computers
Azure General familiarity with Azure for the Cloud Management Gateway (CMG)
In Depth knowledge and troubleshooting ability ((break/fix) with the interaction, connections and links of the CMG with SCCM Active Directory (AD)
Familiar with permissions, structure, troubleshooting, and PowerShell
Ability to troubleshoot AD issues Ability to create and manage Security Groups and OUs in AD that we manage
Adobe Sync Familiarity with the Adobe Console, and Both Azure AD and Adobe Console functions have enterprise applications
Networking and firewall Functional knowledge and troubleshooting of boundaries and
communication issues in SCCM Vulnerability analysis and remediation
Must be able to decipher Nessus scan results
Necessary to either prove that we are patching an existing vulnerability, or to come up with a solution for resolving a new one
Server and Desktop Admin Skills Must manage all SCCM Servers at the OS level
Software installation and troubleshooting on servers and workstations
Working Knowledge of Active Directory (AD) Group Policy Server Ops manages the implementation of Group Policy, however, are frequently reliant on Windows Engineering for what needs to be implemented
Ability to Group Policy Objects (GPOs) to configuration baselines to deploy via SCCM to systems on the internet
Ability interactively and harmoniously with other teams (Server Ops, Sec Ops, IA, Networking, Change Management, Communications) to resolve issues or get necessary work though the correct process
Strategy & Planning Create and maintain system configuration, and troubleshooting documentation as needed
Review all policies and procedures and ensure they are being adhered to proactively troubleshoot and test application performance for potential bottlenecks and identify areas for continual improvement
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Minimum 10 years of experience maintaining the full scope of SCCM infrastructure including but not limited to:
SCCM Primary Site Server
SCCM Database
All servers (primary site server, management points, 80+ distribution points)
Cloud Management Gateway (CMG)
Infrastructure Servers
Security Operations
Virtual Device Infrastructure (VDI)
Active Directory
Minimum 4 years of experience in the assessment of Monthly MS patches for Server OS (i.e.,
2012/2016/2019 etc.) to avoid any known issues
Minimum 4 years of experience in handling Critical issues on Windows Server during & after installation of the MS Patches
Minimum 8 years of experience with Service Now
Minimum 8 years of experience in upgradation of SSCM to the latest versions Minimum 2 years of experience architecting and supporting Microsoft MECM/SCCM application
Minimum 2 years of experience support Microsoft Active Directory and Group Policy
Minimum 3 years of experience supporting various Microsoft Windows Operating Systems
Minimum 3 years of experience in Imaging Solution and Patch Management
Minimum 8 years of experience with Office 365 suite
Minimum 8 years of experience with Microsoft Azure or equivalent cloud experience
Must work some Saturdays to implement Microsoft Updates
Must possess a Secret Clearance
BS degree in Computer Science, Engineering, or a related subject or equivalent combination of education and work experience
Preferred Qualifications:
In depth knowledge of client functionality necessary to troubleshoot problems in USAID's complex environment
Experience with PowerShell scripting is strongly desired Must have very good communication skills.
Knowledge of networking configurations, installation, and maintenance
SCCM, ITIL and Microsoft Technologies Certifications are a plus
Strong oral and written communication skills, including presentation skills and experience communicating with technical and non-technical audiences
In-depth understanding of the underlying architecture of SCCM, including naming conventions, best practices, how to read event logs, creating and editing security groups, application deployments, patch management, packaging, general troubleshooting, log analysis, etc.
Ability to work independently and manage a SCCM environment
Strong time management skills and ability to coordinate and prioritize tasks with little supervision. Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards, criteria, and deadlines null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Responsible for the health of the production SCCM infrastructure
Document deployment processes to enable knowledge transfer among the team
Create SCCM Management Reports using native methods Software Packaging Software Packaging for complex applications
Development of configuration baselines Development of scripts Deployments of software updates, applications, scripts and baselines Familiarity with 3rd Party Packaging tools e.g.,
Flexera, Admin Studio Scripting WQL and SQL queries
Creation of SQL Server Reporting Services (SSRS) reports
Troubleshooting client issues on workstations and servers
Security permissions SCCM Current Branch upgrades Scripting skills (VBScript, PowerShell, Batch, etc.)
Operating System Deployment (OSD) OSD & Application deployment through SCCM Creating Task Sequences Distribution Points (DP) and troubleshooting failures Patch Management and Distribution
Install, administer, and monitor WSUS & SCCM(2102/CB/2016) environment in
Dev/QA/UAT/DMZ/Production Environments
Develop and maintain installation and configuration procedures Contribute and maintain system standards, policies, and procedures
Maintains system performance for production SCCM (2102/CB/2016) by performing system monitoring and analysis, performance tuning, troubleshooting system hardware, software, operating system, and other SCCM application issues
Ensure correct installation, configuration, use, and maintenance of SCCM (2012/CB/2016)
Infrastructure Remediation of servers that failed updates
Create reports required by the client from SCCM Research and recommend automated approaches for system administration tasks where possible
Create and Maintain Standard operating procedures (SOPs) and train staff as necessary
Handle Critical issues on Windows Server during & after installation of the MS patches
Apply patches to DMZ/Production servers and systems through SCCM 2012 Patch
Management and good experience with Windows Server Update Services (WSUS) Help the Project Manager and Manager of Infrastructure Support to produce and distribute communication to end users / App Owners (when appropriate) regarding changes to their computers
Azure General familiarity with Azure for the Cloud Management Gateway (CMG)
In Depth knowledge and troubleshooting ability ((break/fix) with the interaction, connections and links of the CMG with SCCM Active Directory (AD)
Familiar with permissions, structure, troubleshooting, and PowerShell
Ability to troubleshoot AD issues Ability to create and manage Security Groups and OUs in AD that we manage
Adobe Sync Familiarity with the Adobe Console, and Both Azure AD and Adobe Console functions have enterprise applications
Networking and firewall Functional knowledge and troubleshooting of boundaries and
communication issues in SCCM Vulnerability analysis and remediation
Must be able to decipher Nessus scan results
Necessary to either prove that we are patching an existing vulnerability, or to come up with a solution for resolving a new one
Server and Desktop Admin Skills Must manage all SCCM Servers at the OS level
Software installation and troubleshooting on servers and workstations
Working Knowledge of Active Directory (AD) Group Policy Server Ops manages the implementation of Group Policy, however, are frequently reliant on Windows Engineering for what needs to be implemented
Ability to Group Policy Objects (GPOs) to configuration baselines to deploy via SCCM to systems on the internet
Ability interactively and harmoniously with other teams (Server Ops, Sec Ops, IA, Networking, Change Management, Communications) to resolve issues or get necessary work though the correct process
Strategy & Planning Create and maintain system configuration, and troubleshooting documentation as needed
Review all policies and procedures and ensure they are being adhered to proactively troubleshoot and test application performance for potential bottlenecks and identify areas for continual improvement
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Minimum 10 years of experience maintaining the full scope of SCCM infrastructure including but not limited to:
SCCM Primary Site Server
SCCM Database
All servers (primary site server, management points, 80+ distribution points)
Cloud Management Gateway (CMG)
Infrastructure Servers
Security Operations
Virtual Device Infrastructure (VDI)
Active Directory
Minimum 4 years of experience in the assessment of Monthly MS patches for Server OS (i.e.,
2012/2016/2019 etc.) to avoid any known issues
Minimum 4 years of experience in handling Critical issues on Windows Server during & after installation of the MS Patches
Minimum 8 years of experience with Service Now
Minimum 8 years of experience in upgradation of SSCM to the latest versions Minimum 2 years of experience architecting and supporting Microsoft MECM/SCCM application
Minimum 2 years of experience support Microsoft Active Directory and Group Policy
Minimum 3 years of experience supporting various Microsoft Windows Operating Systems
Minimum 3 years of experience in Imaging Solution and Patch Management
Minimum 8 years of experience with Office 365 suite
Minimum 8 years of experience with Microsoft Azure or equivalent cloud experience
Must work some Saturdays to implement Microsoft Updates
Must possess a Secret Clearance
BS degree in Computer Science, Engineering, or a related subject or equivalent combination of education and work experience
Preferred Qualifications:
In depth knowledge of client functionality necessary to troubleshoot problems in USAID's complex environment
Experience with PowerShell scripting is strongly desired Must have very good communication skills.
Knowledge of networking configurations, installation, and maintenance
SCCM, ITIL and Microsoft Technologies Certifications are a plus
Strong oral and written communication skills, including presentation skills and experience communicating with technical and non-technical audiences
In-depth understanding of the underlying architecture of SCCM, including naming conventions, best practices, how to read event logs, creating and editing security groups, application deployments, patch management, packaging, general troubleshooting, log analysis, etc.
Ability to work independently and manage a SCCM environment
Strong time management skills and ability to coordinate and prioritize tasks with little supervision. Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards, criteria, and deadlines null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.