Business Development Center Manager

CAPITAL is seeking an experienced and strategic Business Development Center Representative Manager to lead our BDC team. The BDC Manager will be responsible for developing and executing effective strategies to generate and nurture leads, driving business growth. The ideal candidate will possess strong leadership skills, a proven track record in business development, and the ability to inspire and motivate a team of BDCs to achieve and exceed targets while managing lead volume in excess of 1500 leads per month. 

BDC Representative Manager Compensation and Benefits: 

• Competitive Pay     
• Health Insurance   
• PTO
• 401(K)   

BDC Representative Manager Responsibilities: 

• Lead and manage a team of Business Development Representatives
• Provide coaching, guidance, and mentorship to enhance individual and team performance
• Own the customer journey from initial contact through initial dealership visit
• Analyze market trends and competitor activities to identify new business prospects
• Monitor progress towards goals and implement corrective actions as needed
• Implement team accountability processes
• Provide ongoing training to BDRs on effective prospecting, lead qualification, and communication techniques
• Utilize and optimize the use of CRM and other sales tools to track leads, activities, and results
• Incorporate market insights into BDR strategies
• Achieve Capital Auto Group BDC KPI goals for appointments set and shown
• Other duties assigned  

BDC Representative Manager Requirements:   

• Experience in a leadership or managerial position is required
• Ability to inspire and motivate a team towards achieving goals
• Goal-oriented mindset with a focus on achieving measurable outcomes
• Proficient in using CRM systems, sales tools, and analytics platforms
• Comfortable with technology-driven approaches to business development
• Strong problem-solving skills to address challenges and obstacles
• Ability to find creative solutions to improve lead generation and conversion processes
• Must pass pre-employment background screenings    

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.