Branch Manager I

Description YOUR PATH. OUR PURPOSE. It isn’t just a catchy phrase. It’s something we live by every day. We’re committed to giving you the tools and resources to build an amazing career with an excellent work-life balance and a solid sense of purpose. We're building a team at HZCU where talented people like you can do their best work and have the ability to make an impact in the community where you live and play. Let’s make some positive change – together. COMPENSATION : $26.05 - $40.37/ hourly *This figure shown represents the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate’s experience, education, and skill level. OUR BENEFITS Our goal is to ensure we are focused on your life inside and outside of work. To support this we offer: Medical, Dental & Vision Insurance for full-time and reduced full-time employees and their families Telemedicine for part-time employees Paid Group Life and Disability Insurance Employee Assistance Program Tuition Reimbursement Program 401K Retirement Savings Employer 401K Retirement Contributions & Matching upon eligibility Discretionary Annual Incentive Bonus based on eligibility criteria Paid Time Off per Full Calendar Year: 10 hours of PTO per month (prorated for reduced full-time and part-time) Paid Birthday Holiday 2 Paid Wellness Days Up to 24 hours of Paid Volunteer Time annually 11 Paid Holidays And More! RESPONSIBILITIES OF THE BRANCH MANAGER I Member Sales and Service Responsible for ensuring a well-trained staff that approaches each member interaction as an opportunity to educate and deepen the relationship Provide coaching to team members Review and manage internal and external feedback Perform duties of member service and loans as needed to meet workload demands Monitor branch activity, including transactions, volume, teller errors, loan volume, sales, and business partner referrals Support branch growth by being an active member in the community outreach Leadership Maintain a highly motivated and well-trained staff Hiring and retaining quality talent Ensure the branch adheres to all regulatory compliance and HZCU-established policies and procedures. EXPERTISE YOU NEED Education & Experience A Bachelor's degree with a minimum of two years of related experience and/or training. An equivalent combination of education and experience may be considered. Technically savvy, sales-oriented background preferred. *This position may require NMLS Certification Capabilities Ability to operate a personal computer including input, output, and inquiry to member accounts and other account information required in the member service function Ability to operate standard office equipment and tools, such as personal computers, postage machines, fax machines, telephones, and copy machines Ability to accurately handle cash in a speedy manner when dealing with members and balancing cash before and after use Workplace Demands Ability to converse with others Detect sound, identify, and detect objects, count, read, write, & operate a computer Reach with hands/arms, touch/feel objects Be stationary, stand and/or move for long periods Lift/pull/push and carry up to 25 to 50 pounds Stoop, kneel, crouch, crawl, climb and be able to maintain balance Have sound reasoning, good judgment, and ability to apply knowledge toward work activities. The noise level is moderate and typical of a normal office environment In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform essential functions, unless such accommodations would cause the employer an undue hardship. ABOUT HZCU We started in Spokane, Washington in 1947 with a heart for community outreach and genuine connections with our members and neighbors. We’ve come a long way over the years, expanding our vision throughout Washington, northern Idaho, Montana, and southern Idaho and eastern Oregon. As we’ve grown, our foundation and commitment to our communities and members has remained the same. It starts with you; the path you’re on and the vision you have for your future. *The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

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