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University of Southern California

Dornsife College of Letters, Arts and Sciences

University of Southern California, Los Angeles, California, United States, 90079


The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, staff, and students that make the university a great place to work. USC’s Dana and David Dornsife College of Letters, Arts & Sciences is seeking a

Modern Device Management Administrator

to join its Dornsife Technology Services team. The Modern Device Management Administrator will work under the direction of the Associate Director of Technology Support Services to customize and maintain multiple endpoint device management and security solutions. The successful candidate will be responsible for customizing, packaging, testing, and deploying new software, updates, patches, and upgrades, as well as monitoring and remediating security vulnerabilities. Minimum Qualifications: Bachelor's Degree 1 year of relevant work experience Entry level understanding of and experience with systems administration, backups, operating systems programming languages, and associated hardware platforms. Preferred Qualifications: 2 years of relevant work experience Previous systems programming and/or technical support experience preferred. Familiarity with or certifications for Microsoft Intune, Microsoft System Center Configuration Server, Microsoft Active Directory, Microsoft Azure Active Directory, Cisco Meraki Systems Manager, SentinelOne, Papercut, or similar. Job Accountabilities: Customize and maintain device management solutions by proactively customizing, packaging, testing, and deploying new software, updates, patches, policies, configurations, and upgrades to endpoint devices. Monitor security console and proactively remediate vulnerabilities with patching or other remedies. Refers more complex incidents to appropriate staff for resolution. Assists in administration of application servers providing user support services. Assists in design, programming, and installation of new management solutions and environments. Assigns, modifies, and deletes user accounts and resolves security access problems; maintains integrity of the security system. Participates in developing documentation for systems administration procedures. Salary range:

The hourly rate range for this position is

$36.86 -$ 44.49. Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time. Required Documents and Additional Information: Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents. Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested. USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events. The University of Southern California is an Equal Opportunity Employer that Values Diversity.

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