Supervisor, Workplace Investigations Job at McDonald's Corporation in Chicago

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description:

McDonald’s currently has an exciting opportunity for a versatile individual to join the newly formed Workplace Investigations Team. This position is responsible for conducting workplace misconduct investigations under the supervision of the Workplace Investigations Team, and contributing to continued culture change throughout our organization. This role will be a member of the Global Labor and Employment Team, and partner closely with other Legal Teams, US HR Team and Center HR Team.

In this role, you will:

1. Complete detailed, thorough, and high-quality investigations into low/medium complexity cases from start to finish, including conducting interviews, reviewing data and documents, preparing reports, consulting attorneys, and engaging with the business.
2. Assist more senior investigators with medium/high complexity cases, which could include scheduling and conducting interviews, reviewing data and documents, preparing reports, consulting attorneys, and engaging with the business.
3. Leverage a consistent framework to recommend action outcomes.
4. Collaborate with other team members to refine or improve Workplace Investigations Team processes.
5. Display strong time-management skills with the ability to identify and efficiently prioritize critical and/or sensitive investigations.
6. Promote diversity and inclusion in the department and team and encourage the sharing of diverse opinions and concerns.
7. Cultivate a culture of trust, values, respect, and accountability within the team.
8. Up to 25% travel required.

Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $87,050 - 108,810 / per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications:

1. Experience in applicable field - such as Human Resources, Law, Compliance, Criminal Justice.
2. 1+ years’ experience in conducting workplace misconduct investigations (including leading interviews), such as harassment, discrimination, retaliation, workplace violence, and wage and hour issues.
3. Excellent interpersonal skills and ability to influence.
4. Excellent skills in managing sensitive situations.
5. Effective communication and listening skills.
6. Objective problem solver with strong ethics.
7. Ability to be a partner and trusted advisor to key collaborators and teammates.
8. Bilingual in English and Spanish preferred.

Additional Information:

This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.