Glow Networks
Data Center Technician
Glow Networks, Dallas, Texas, United States, 75215
Technician will provide will perform installation and repair activities on OEM devices and equipment from Cisco, ALU, (Nokia,) and other OEM. The Data Center Technician will also conduct site surveys, rack and stack equipment and run communications cabling, including power and ground. All work will be documented, and technicians will strictly adhere to safety standards. Will also maintain digital access cross connect systems and work on circuit wiring in the Data Centers. This role is well suited for a Field Technician with 5+ years of Central Office or Data Center installation and maintenance experience.
Essential Functions:
Install and commission routers and switches in Data Center and other communications facilitiesPerform physical installation including site survey, "rack and stack", cabling, fiber, and some power and ground cable workCommission newly installed equipment, verify power-up, and support on-site integration, as needed by customerRun new cabling as needed; use existing cable plant when appropriateInstall 25 pair and CAT 5e cables. RJ45/RJ48 connectors, optical fibers and connectors, perform port testing, labeling and dress all wiring, per corporate standardsClean and Test fibers using OTDROther Functions:
Document work performed per customer standard requirementsComplete all required tests to gain access to customer facilityRead and understand Scope of Work (SOW) and Memorandum of Procedure (MOP)Complete all technical reading and study requirements to install new equipmentMust be familiar with and be able to comply with standard facility protocolsWork Environment/Physical Demands:
Work will be performed in a Telephone Central Office or Data Center with cold air conditioning and a moderate background noise environmentMust have own standard tools, per tool list; company will provide specialized toolsExtensive use of hand tools, wire cutters, pliers, screwdrivers and specialized wiring tools; electronic tablet to track work tasks; some power tools may also be usedAdhere to all safety standards around low voltage and high voltage electric power100% travel, road trips, flights, long and short hotel staysExtensive driving may be requiredRequired Education/Experience and Competencies:
High School Diploma or GED is requiredValid driver's license and good driving record are requiredMust pass background check and drug screenExpert installation skills with low-voltage electric and light gauge wiring used for signalingProficient with hand tools such as pliers, wire cutters, wire strippers, screwdrivers, etc.Familiar with Data Center entry, safety and work procedures, facility layout, power, ground, and ancillary equipment operation, troubleshooting and problem resolutionFamiliar with Service Provider routers from Cisco (CSRx, ASRx, 7600, etc.) and/or Nokia (ALU 7750, 7705, etc.) or Ciena OM 6500, or other OEMFamiliar with power tools such as battery-operated drills and electric soldering ironsHigh physical flexibility including bending, stooping, laying down, and climbing ladders to reach cross connectsFamiliar with provisioning orders, wiring, and troubleshooting process and proceduresEnglish language comm skills; must be able to communicate clearly and concisely with other team members who may have limited English language proficiencyMust be willing and able to train lower-level technicians as neededMaintain a positive attitude and work as a contributing team playerAble to work daytime shifts and nighttime maintenance windows, as required
EEO Statement:
Glow Networks provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information and other characteristics that are protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. Duties, responsibilities and activities may change at any time with or without notice.
Essential Functions:
Install and commission routers and switches in Data Center and other communications facilitiesPerform physical installation including site survey, "rack and stack", cabling, fiber, and some power and ground cable workCommission newly installed equipment, verify power-up, and support on-site integration, as needed by customerRun new cabling as needed; use existing cable plant when appropriateInstall 25 pair and CAT 5e cables. RJ45/RJ48 connectors, optical fibers and connectors, perform port testing, labeling and dress all wiring, per corporate standardsClean and Test fibers using OTDROther Functions:
Document work performed per customer standard requirementsComplete all required tests to gain access to customer facilityRead and understand Scope of Work (SOW) and Memorandum of Procedure (MOP)Complete all technical reading and study requirements to install new equipmentMust be familiar with and be able to comply with standard facility protocolsWork Environment/Physical Demands:
Work will be performed in a Telephone Central Office or Data Center with cold air conditioning and a moderate background noise environmentMust have own standard tools, per tool list; company will provide specialized toolsExtensive use of hand tools, wire cutters, pliers, screwdrivers and specialized wiring tools; electronic tablet to track work tasks; some power tools may also be usedAdhere to all safety standards around low voltage and high voltage electric power100% travel, road trips, flights, long and short hotel staysExtensive driving may be requiredRequired Education/Experience and Competencies:
High School Diploma or GED is requiredValid driver's license and good driving record are requiredMust pass background check and drug screenExpert installation skills with low-voltage electric and light gauge wiring used for signalingProficient with hand tools such as pliers, wire cutters, wire strippers, screwdrivers, etc.Familiar with Data Center entry, safety and work procedures, facility layout, power, ground, and ancillary equipment operation, troubleshooting and problem resolutionFamiliar with Service Provider routers from Cisco (CSRx, ASRx, 7600, etc.) and/or Nokia (ALU 7750, 7705, etc.) or Ciena OM 6500, or other OEMFamiliar with power tools such as battery-operated drills and electric soldering ironsHigh physical flexibility including bending, stooping, laying down, and climbing ladders to reach cross connectsFamiliar with provisioning orders, wiring, and troubleshooting process and proceduresEnglish language comm skills; must be able to communicate clearly and concisely with other team members who may have limited English language proficiencyMust be willing and able to train lower-level technicians as neededMaintain a positive attitude and work as a contributing team playerAble to work daytime shifts and nighttime maintenance windows, as required
EEO Statement:
Glow Networks provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information and other characteristics that are protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. Duties, responsibilities and activities may change at any time with or without notice.