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West Advanced Technologies

Help Desk Support Specialist

West Advanced Technologies, Elk Grove, California, us, 95759


Help Desk Support Specialist

Elk Grove, CA / Sacramento, CA

12+ months

Experience required:Basic networking concepts, (such as DHCP, DNS, printer queues, VPN)Basic knowledge of Active DirectoryKnowledge and experience with installation and administration of desktop, laptop, and mobile end userdevices.Knowledge of desktop and network security (such as encryption, VPN)Ability to understand and make changes to group policies, login scriptsBasic PC BIOS setupImaging techniques using Ghost or other like productsOperating system installation and configurationDesktop application installationAsset and inventory tracking skills

The following certifications may be required:

A+ certificationMicrosoft Certified Systems Engineer (M.C.S.E.)Microsoft Certified System Administrator (MCSA)Microsoft Certified Professional (MCP) in Windows 7 and Windows 10Microsoft Certified Desktop Support Technician (MSDST)

Regards

Naresh Damagalla

West Advanced Technologies, Inc

E: naresh.d@wati.com D:

279-666-5838

Serving government agencies for 22 Years

www.wati.com