Logo
Parachute Technology

Manager of IT Projects

Parachute Technology, San Ramon, California, United States, 94583


COMPANY

Parachute is a Managed IT Service company. We have a friendly and supportive work environment with a hands-on leadership team. Our client base is comprised of a wide variety of businesses, professional service firms, and non-profit organizations with 15 - 250+ end-users located throughout the San Francisco Bay Area and Sacramento. Our headquarters is in San Ramon, California and we have a presence in San Francisco, San Jose, Sacramento, and Cebu, Philippines.

POSITION

Parachute is looking to add an experienced, professional, and personable Senior IT Project Manager to our growing team. This is a fantastic career opportunity for a proactive, highly motivated individual. The ideal candidate resides in the greater San Francisco Bay Area, but we will consider outstanding talent from anywhere in the United States.

Requirements

Essential Duties and ResponsibilitiesScope profitable project quotes for opportunities uncovered by our Technical Account Managers at a pace that meets the needs of our clients while ensuring top-quality project delivery.Develop each project plan consisting of a technical scope and objectives of the work, staffing, scheduling with key milestones and deliverables, budget, risks, contingency plans, and how to allocate available resources.Coordinate and respond to requests for changes from original specifications.Manage the implementation of our technical solutions from the design phase through completed projects.Manage the Project Engineers and Project Manager staff including weekly 1:1s, quarterly check-ins, and annual performance reviews.Coordinate resources for projects and serve as the primary point of contact between our team members, vendors, and Clients.Identify improvements to IT documentation, network maps, processes/procedures, and tickets.Direct and coordinate project personnel activities to ensure each project progresses on schedule with the project plan, and within budget.Ensure that our project management delivery consistently meet or exceed every Clients' expectations.Manage a team of project engineers and project managers day-to-day.Be the Subject Matter Expert for Project Scoping and Management; Implement Project Management Best Practices at Parachute.Develop and manage project status reports and regular updates for both internal and external use.Essential Technical Skills and Experience

Work Experience:

8+ years with an I.T. services organization6+ years' experience in implementing projects and working as part of a team5+ years' experience managing technical and project management professionals5+ years as Technical Project ManagerDesign configuration for IT infrastructure systems and networks, and supervise its implementationEducation:

Bachelor or Masters: Engineering, Electronics & Telecommunications, or Computer Information SystemsCertificates, Licenses, Registrations (preferred):

PMP - Project Management ProfessionalCCNA, CCNP, MCSE (Server Infrastructure), MCSA (Windows Server 2012), CCA-V, 70-346 (Office 365 Identities & Requirements)Microsoft 365 Certified: Teamwork Administrator AssociateSupporting Project Management Experience:IT PROJECTS (examples)

Email migrations to Office 365File server migrations to Azure cloudConfiguring, installing, and testing firewalls, switches, WAPs (security, VLANs) (Cisco Meraki)Server room build-outs and consultingSingle Sign-On (SSO) implementationsIdentity access and managementSERVER

Windows Server 2008R2/2012/2012R2, 2016, 2019 SBS, Active Directory, DNS/DHCPExchange server 2010/2013/2016: configuration, troubleshooting, repair, backup management, user managementHosted Exchange: Office 365Cloud services: AWS and Azure server and services deploymentsVirtualization: VMWare, Hyper-VActiveSync, OWA, mobile accessRemote Desktop Services setup and managementNETWORKING

Firewall/router setup and troubleshooting; Cisco, Meraki, SonicWallNetwork design, setup, management, troubleshooting and traffic shapingVPN/server/client setup and issue resolutionWireless network design for single and multi-node setups in small and medium size environmentsVLANs, managed switches, packet tracing, network monitoringDNS, DHCP, FTP, VoIPInternet domain managementOther Skills & Abilities

Effectively lead and facilitate business meetingsSelf-motivated and demonstrated ability to work in a fast-moving environmentExcellent verbal and written EnglishValued Qualifications (not required)

5+ years' experience in a leadership role4-5 years of IT consulting experienceWorking knowledge of and experience with ConnectWisePrior experience working for an MSPExperience as part of a Microsoft Partner organizationBenefits

MedicalDentalVisionLife InsuranceFSA401k + company matching15 PTO days8 - 10 paid holidays per yearPaid day off for your birthday

Salary Description

$100,000 - 125,000