Parkhill Smith & Cooper
IT Help Desk Technician
Parkhill Smith & Cooper, Rio Rancho, New Mexico, United States, 87144
Job Description
The Help Desk Technician's primary job is to work with the Help Desk Manager to resolve Help Desk tickets by providing fast and efficient IT support related to computer systems, hardware, and software. Responds to queries, runs diagnostic programs, isolatesproblems, and determines and implements solutions.
Essential Duties andResponsibilities
Complete Help Desk tickets in a timely mannerAnswer and field Help Desk callsAdhere and enforce PSC IT PolicyDesktop/laptop deploymentsEnter new solutions in Help Desk ticketing systemPrinter maintenanceAsset checkout and maintenanceTrain computer users
Education and/or Experience
Bachelor's degree in related discipline from four-year college or university;or two years related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses and/or Registrations
Technical certifications in related discipline preferred but not required.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1308466-374255
The Help Desk Technician's primary job is to work with the Help Desk Manager to resolve Help Desk tickets by providing fast and efficient IT support related to computer systems, hardware, and software. Responds to queries, runs diagnostic programs, isolatesproblems, and determines and implements solutions.
Essential Duties andResponsibilities
Complete Help Desk tickets in a timely mannerAnswer and field Help Desk callsAdhere and enforce PSC IT PolicyDesktop/laptop deploymentsEnter new solutions in Help Desk ticketing systemPrinter maintenanceAsset checkout and maintenanceTrain computer users
Education and/or Experience
Bachelor's degree in related discipline from four-year college or university;or two years related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses and/or Registrations
Technical certifications in related discipline preferred but not required.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1308466-374255