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AA2IT

Data Analyst

AA2IT, Woodcliff Lake, New Jersey, us, 07677


Title

- CRM SpecialistLocation

- Woodcliff Lake, NJ (hybrid remote)Duration

- 12+ monthsPay Rate

- $35-40/hrResponsibilities

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Client Contact/outreach / Calls, emailsCRM data entry/maintenanceReport creation & monitoring of the reports to track internal tasks/targets.Dashboard modifications for dealer targets & monitoring to advise Sales Team/RGMs if key dealers need assistance in reaching their KPIs.Weekly data uploads into the CRM System, Salesforce, across multiple topics.Live data monitoring & lead follow-up from Private Office NYC.Launch event invitation RSVPs & attendee follow-up; both outbound & in-bound email/live call supportOrder Validation for Preorders."Voice of Customer" surveys - including Welcome & Owner Calls.d hoc projects, report & presentations assistance when needed.Qualifications

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High School Diploma + College student OR DegreeCustomer Relationship Management (CRM) experience is requiredExcellent Verbal and Written Communication SkillsStrong computer skillsSalesforce experience is preferreddvanced Excel experience is highly preferredExperience in the automotive industry is desired