IT Support Engineer (Fulltime) - Onsite from NYC

Strong Computer Skills and the Ability to Troubleshoot and Diagnose complex problemsExposure to and knowledge of Microsoft Active Directory and Office 365 concepts and administrationExperience handling L2/L3 troubleshooting for Windows & MAC OSExperience with Citrix and Microsoft Remote Desktop concepts and administrationKnowledge of DHCP, IP routing, VPN, and firewall conceptsExperience in supporting minor hardware repairs (Desktop & Laptop)Experience in phone system administrationLiaises with clients, other IT support groups and 3rd party providers when necessaryPerforms imaging/reimaging of PCsPerforms IMAC (Install, Move, Add and Change)Troubleshoots and resolves PC incidents and/or VIP requests