C4 Technical Services
D365 CE/CRM Functional Consultant
C4 Technical Services, New York, New York, us, 10261
D365 CRM (CE) - Functional ConsultantLocation: Remote
Required skills• MICROSOFT DYNAMICS - CRM• Dynamics CRM EXPERIENCE• AGILE METHODOLOGY• TESTING
Preferred SkillsEXPERIENCE WORKING WITH CLICKDIMENSIONS INTEGRATION WITH DYNAMIC CRMEXPERIENCE WORKING WITH MICROSOFT DYNAMIC CRM PORTALS/ ADX PORTALSEXPERIENCE WORKING WITH MICROSOFT AZURE DEVOPSRole Description
Work with client to create the future state processes and solution designUnderstand requirements across Sales and Marketing modules of Dynamics CRM.Architect solution and work with technical team on configuration, design and testing effortsDemonstrate Microsoft Dynamics CRM solution capabilities to the client and provide them with examples to ascertain business requirements.Design and drive configuration per requirements & solution design as well as facilitating workshopsCreating fit and gap analysis to assess how well the solution meets requirements and assess whether requirements are complete and comprehensive using fit and gap analysis templates for CRM.Creating functional requirements documents, user stories, and other deliverables and working with client to obtain sign offAdvising on complex MS Dynamics CRM business cases and propose solutions based on Microsoft Dynamics CRM, 3rd parties and customizations.Work with Product Owner to decompose features into user stories.Helping the team through the life cycle of a CRM implementation providing key inputs during design, migrating data from external systems, conducting and supporting solution testing, building test cases, assisting with functional, system and user acceptance testing and conducting and supporting user and administrator training.Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts)Responsible for ensuring the usability of the solution aligned to the client architecture guiding principlesTrain and upskill client resource to become a Dynamics 365 functional specialists
#DICEmshaw@c4techservices.com
Required skills• MICROSOFT DYNAMICS - CRM• Dynamics CRM EXPERIENCE• AGILE METHODOLOGY• TESTING
Preferred SkillsEXPERIENCE WORKING WITH CLICKDIMENSIONS INTEGRATION WITH DYNAMIC CRMEXPERIENCE WORKING WITH MICROSOFT DYNAMIC CRM PORTALS/ ADX PORTALSEXPERIENCE WORKING WITH MICROSOFT AZURE DEVOPSRole Description
Work with client to create the future state processes and solution designUnderstand requirements across Sales and Marketing modules of Dynamics CRM.Architect solution and work with technical team on configuration, design and testing effortsDemonstrate Microsoft Dynamics CRM solution capabilities to the client and provide them with examples to ascertain business requirements.Design and drive configuration per requirements & solution design as well as facilitating workshopsCreating fit and gap analysis to assess how well the solution meets requirements and assess whether requirements are complete and comprehensive using fit and gap analysis templates for CRM.Creating functional requirements documents, user stories, and other deliverables and working with client to obtain sign offAdvising on complex MS Dynamics CRM business cases and propose solutions based on Microsoft Dynamics CRM, 3rd parties and customizations.Work with Product Owner to decompose features into user stories.Helping the team through the life cycle of a CRM implementation providing key inputs during design, migrating data from external systems, conducting and supporting solution testing, building test cases, assisting with functional, system and user acceptance testing and conducting and supporting user and administrator training.Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts)Responsible for ensuring the usability of the solution aligned to the client architecture guiding principlesTrain and upskill client resource to become a Dynamics 365 functional specialists
#DICEmshaw@c4techservices.com