Omni Inclusive
Application Support Engineer-Lead
Omni Inclusive, Nashville, Tennessee, United States, 37247
Responsibilities:
Incident Management: Troubleshoot, investigate, triage and coordinating incidents with stakeholders.Problem Management: Work with developers and other infra teams for determining RCA and implement preventative measures. Address and triage to resolve reoccurring issue wit a permanent fix.Autosys Batch Monitoring: Providing daily batch support and generate status reports.Environment patching management: Supporting infra patch upgrade, coordinate post patching checks and taking QA checkouts for signoffs.Middleware certificate managements: Support and coordinate b/w RLC and app team for renewal of certificate. Post certificate renewal take signoff from stakeholders.Environment monitoring:AppDynamics- To monitor serverConfigure alerts and policies for proactive monitoring.Database health monitoring.Daily and Weekly incident and environment downtime reporting.Skills:
7+ years of experience required on relevant field with handling a team.Proficient knowledge on Unix complex command and shell scripting.Working knowledge on Autosys tool, Informatica and Cloudera.Middleware knowledge- Application servers, Web servers (Tomcat), MQ and Kafka.Web development and API knowledge.Hand on experience on Azure monitoring tools, AppDynamics, Splunk, Grafana.Good knowledge on Oracle (SQL/PLSQL).Good knowledge on HTTP, SSH and FTP.Understand of JAVA based applications.Excellent communication and email writing skills.
Incident Management: Troubleshoot, investigate, triage and coordinating incidents with stakeholders.Problem Management: Work with developers and other infra teams for determining RCA and implement preventative measures. Address and triage to resolve reoccurring issue wit a permanent fix.Autosys Batch Monitoring: Providing daily batch support and generate status reports.Environment patching management: Supporting infra patch upgrade, coordinate post patching checks and taking QA checkouts for signoffs.Middleware certificate managements: Support and coordinate b/w RLC and app team for renewal of certificate. Post certificate renewal take signoff from stakeholders.Environment monitoring:AppDynamics- To monitor serverConfigure alerts and policies for proactive monitoring.Database health monitoring.Daily and Weekly incident and environment downtime reporting.Skills:
7+ years of experience required on relevant field with handling a team.Proficient knowledge on Unix complex command and shell scripting.Working knowledge on Autosys tool, Informatica and Cloudera.Middleware knowledge- Application servers, Web servers (Tomcat), MQ and Kafka.Web development and API knowledge.Hand on experience on Azure monitoring tools, AppDynamics, Splunk, Grafana.Good knowledge on Oracle (SQL/PLSQL).Good knowledge on HTTP, SSH and FTP.Understand of JAVA based applications.Excellent communication and email writing skills.