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HIKINEX

Desktop/End-user Support

HIKINEX, Irvine, California, United States, 92713


Desktop, PC, and End-user supportHybrid work scheduleContract for 3 months, possible contract to hire after.Pay up to $36/hrDuties:

General Working Knowledge and ExperienceGood working knowledge of Windows Active Directory, including Domain membership, Group Security, and GPOsFamiliar with the Helpdesk support environmentGood overall troubleshooting skillExcellent working knowledge of Microsoft Windows 10 and 11General/overall knowledge and understanding of networking technology, TCP/IP, LAN, VLAN, VPN, Firewall, DHCP, and DNS. Familiar with basic networking commands and tools.Required Skills:

Desktop support, end-user support, PC Support, Troubleshooting skills, Good communication.Follow up on the issuesUnderstanding of networking regarding how everything connectsSolid experience with PC/desktop support; setup, configuration, and troubleshooting PC hardware and network connectivity.Polished and professional - able to also give support to the executivesO365 and MS Teams and Outlook support and some ADMicrosoft Windows 10 & 11 - 85% of the company is on 11

Will start by supporting corporations in Irvine but will also help in the field (25%)

Locations are Orange, Anaheim, South County, and possibly IE.