NYC Health Hospitals
IT Business Analyst
NYC Health Hospitals, New York, New York, us, 10261
MetroPlus Health
provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health's
network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus Health
has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.
Position Overview
MetroPlus Health
is seeking an IT Business Analyst to join our team. We are looking for a professional with experience in healthcare business systems and analysis. The successful applicant will serve as the liaison between the executive/business areas and the IT department of MHP, leveraging the tools and processes developed and managed by the IT department, while analyzing and suggesting enhancements to technical systems, processes, and business models. The ideal candidate for this position is responsible, an excellent communicator, self-starting, detail-oriented, and highly innovative. He or she will be responsible for translating business needs to IT solutions, and vice versa, with current and future programs, projects, and initiatives in mind.
Job Description
Work with process owners, stewards, and users to determine and gather business requirementsAssist business units in documenting user guides and manualsAssist in facilitating digital transformation by translating processes to drive change managementTranslate complex business processes into language that developers can understand, as well as translating IT's technical processes and needs into language that business stakeholders can appreciateGenerate and maintain required documentationAct as liaison between IT and other business unitsAct as an information source and communicator between business branchesUnderstand strategic business needs and plans for growthAnalyze the design of technical systems and business modelsAnalyze business needsParticipate in sourcing and implementing new business technologyFind technological solutions to business requirementsProduce reports on application development and implementation as requiredAnalyze data to inform business decisionsWork with other teams as requiredMinimum Qualifications
Bachelor's degree in computer science or a related technical discipline and;4 years of directly related experience in business analysis/process analysisOr the equivalent combination of education, technical certifications or training, and work experienceProfessional Competencies
Excellent written and oral communication skillsAdvanced proficiency with word-processing and diagramming toolsAnalytical mindsetExceptional interpersonal skills, empathy, and patienceAttention to detail, while able to see big pictureCustomer focusProblem solvingOrganization and prioritizationIntegrity and trust Customer FocusFunctional/Technical skillsWritten/Oral Communication
#LI-Hybrid
provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health's
network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus Health
has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.
Position Overview
MetroPlus Health
is seeking an IT Business Analyst to join our team. We are looking for a professional with experience in healthcare business systems and analysis. The successful applicant will serve as the liaison between the executive/business areas and the IT department of MHP, leveraging the tools and processes developed and managed by the IT department, while analyzing and suggesting enhancements to technical systems, processes, and business models. The ideal candidate for this position is responsible, an excellent communicator, self-starting, detail-oriented, and highly innovative. He or she will be responsible for translating business needs to IT solutions, and vice versa, with current and future programs, projects, and initiatives in mind.
Job Description
Work with process owners, stewards, and users to determine and gather business requirementsAssist business units in documenting user guides and manualsAssist in facilitating digital transformation by translating processes to drive change managementTranslate complex business processes into language that developers can understand, as well as translating IT's technical processes and needs into language that business stakeholders can appreciateGenerate and maintain required documentationAct as liaison between IT and other business unitsAct as an information source and communicator between business branchesUnderstand strategic business needs and plans for growthAnalyze the design of technical systems and business modelsAnalyze business needsParticipate in sourcing and implementing new business technologyFind technological solutions to business requirementsProduce reports on application development and implementation as requiredAnalyze data to inform business decisionsWork with other teams as requiredMinimum Qualifications
Bachelor's degree in computer science or a related technical discipline and;4 years of directly related experience in business analysis/process analysisOr the equivalent combination of education, technical certifications or training, and work experienceProfessional Competencies
Excellent written and oral communication skillsAdvanced proficiency with word-processing and diagramming toolsAnalytical mindsetExceptional interpersonal skills, empathy, and patienceAttention to detail, while able to see big pictureCustomer focusProblem solvingOrganization and prioritizationIntegrity and trust Customer FocusFunctional/Technical skillsWritten/Oral Communication
#LI-Hybrid