Feditc LLC
Journeyman PC Technician
Feditc LLC, Fort Walton Beach, Florida, us, 32549
Job Details
LevelExperienced
Job LocationHurlburt Field AFB - Fort Walton Beach, FL
Position TypeFull Time
Education Level2 Year Degree
Description
FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services.
Overview of position:
FEDITC is seeking a
Journeyman PC Technician
to work at Hurlburt Field AFB, FL. A United States Citizenship and an active
Top Secret DoD Security Clearance
is required to be considered for this position.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
Under the direction of the Sr. PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware and software. Also be able to work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule.
Responsibilities:
Duties include but are not limited to:Troubleshooting and proactively resolving technical issues.Responding to requests for technicalProviding recommendations for technicalProviding technical problem solving for customer support of databaseInstalling, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printersInstalling and configuring application and operating system software and upgradesTroubleshooting and repairing hardware and network connectivity issuesRemoving old equipment and performing data migration to new machinesMaintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgradesWorking with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on scheduleAnalyzing and making recommendations for hardware and software standardizationSome positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM missionQualifications
Experience/Skills:
At least 1 year of previous experience working as a PC Tech or Help DeskEducation:
High School Diploma with 1 year of experienceCertification:
DoD 8570.01-M IAT I certification is requiredClearance:
Active Top Secret clearance is required.Must be a US Citizen and pass a background check.Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC'S Client(s)/Customer(s)/Prime contractor(s).
FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.
LevelExperienced
Job LocationHurlburt Field AFB - Fort Walton Beach, FL
Position TypeFull Time
Education Level2 Year Degree
Description
FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services.
Overview of position:
FEDITC is seeking a
Journeyman PC Technician
to work at Hurlburt Field AFB, FL. A United States Citizenship and an active
Top Secret DoD Security Clearance
is required to be considered for this position.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
Under the direction of the Sr. PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware and software. Also be able to work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule.
Responsibilities:
Duties include but are not limited to:Troubleshooting and proactively resolving technical issues.Responding to requests for technicalProviding recommendations for technicalProviding technical problem solving for customer support of databaseInstalling, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printersInstalling and configuring application and operating system software and upgradesTroubleshooting and repairing hardware and network connectivity issuesRemoving old equipment and performing data migration to new machinesMaintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgradesWorking with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on scheduleAnalyzing and making recommendations for hardware and software standardizationSome positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM missionQualifications
Experience/Skills:
At least 1 year of previous experience working as a PC Tech or Help DeskEducation:
High School Diploma with 1 year of experienceCertification:
DoD 8570.01-M IAT I certification is requiredClearance:
Active Top Secret clearance is required.Must be a US Citizen and pass a background check.Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC'S Client(s)/Customer(s)/Prime contractor(s).
FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.