Blue Cross Blue Shield of Arizona
Enterprise Analyst - Hybrid
Blue Cross Blue Shield of Arizona, Phoenix, Arizona, United States, 85003
Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
This position is Hybrid within the state of AZ only.
This Hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.
PURPOSE OF THE JOB
The Enterprise Analyst is able to support any BCBSAZ project as a single resource representing corporate wide knowledge of business and functional processes. This combines the skillsets of a Project Manager, Business Analyst, Healthcare EDI Analyst, Software Development Analyst, Data/Reporting Analyst, Process Improvement Analyst, External Vendor Management Liaison, and Consultant.
REQUIRED QUALIFICATIONS
Required Work Experience
2 years of demonstrated experience in healthcare or insurance field in at least three of the following areas:Project Management, including scope/schedule/cost documentation, analysis and reportingBusiness Analysis, including Business Requirements Documents and User Stories, Test Strategies, Test Scripts, Defects, etc.Healthcare EDI Analysis, including experience working with 270/271, 276/277, 278, 834, 835, 837, etc. file formatsSoftware Development Analysis, including Business Requirement, Functional Design/Specification, QA/UAT Testing, Implementation and Post-Implementation processesData/Reporting Analysis using Excel, Access, SQL or SASProcess Improvement, including Business Process Engineering (Current State vs. Future State Analysis, Gap Analysis, and Workflow Diagrams)External Vendor Management, including working with and/or managing External Vendor relationshipsConsulting, including Sponsor/Business Lead management and the ability to identify and resolve business or technical problems in a variety of team and organizational environments1 year of experience implementing systems and business processes in an Agile or Waterfall environmentRequired Education
High-School Diploma or GED in general field of study (All Levels)Required Licenses
N/ARequired Certifications
N/APREFERRED QUALIFICATIONS
Preferred Work Experience
(All levels)
2 years of experience implementing projects in a variety of industries, organizations, settings and environments (including, but not limited to BCBSAZ or Healthcare)5 years of demonstrated experience in healthcare or insurance field in four or more of the following areas:Project Management, including scope/schedule/cost documentation, analysis and reportingBusiness Analysis, including Business Requirements Documents and User Stories, Test Strategies, Test Scripts, Defects, etc.Healthcare EDI Analysis, including experience working with 270/271, 276/277, 278, 834, 835, 837, etc. file formatsSoftware Development Analysis, including Business Requirement, Functional Design/Specification, QA/UAT Testing, Implementation and Post-Implementation processesData/Reporting Analysis using Excel, Access, SQL or SASProcess Improvement, including Business Process Engineering (Current State vs. Future State Analysis, Gap Analysis, and Workflow Diagrams)External Vendor Management, including working with and/or managing External Vendor relationshipsConsulting, including Sponsor/Business Lead management and the ability to identify and resolve business or technical problems in a variety of team and organizational environments5 years of experience as a subject matter expert in at least two of the above areas.Preferred Education
Bachelor's Degree in Computer Science, Information Systems, Business, or related fieldPreferred Licenses
N/APreferred Certifications
N/AESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Level 1 (Enterprise analyst)
Act as lead business analyst for large or complex Initiatives/Mandates/Projects/Enhancements (with assistance from the Enterprise Analyst Lead or Manager)Develop complex (e.g. multiple departments/systems) business requirements on large efforts and flow specifications with little to no management direction.Decompose high-level project information and evaluates project components to forecast work effort requiredInterpret design specifications for comparison against defined business needs to ensure compatibility, consistency and completenessWrite test scripts, perform testing and post-production validationUtilize problem-solving skills to improve procedures and processes, resolve system deficiencies and implement enhancementsFacilitate and/or create new operational procedures and processes resulting from advancing technologies or capabilities.Resolve differences between customers and other team members in order to achieve organizational and project goalsInterpret business and technical design specifications and resolve conflicts that arise when compared against the defined needs of the business.Fully support all business segments and platformsLevel 2 (enterprise analyst lead)
Supports Business, IT Sponsors and Project Managers with Project-level activities, including (but not limited to) Vendor Management, Project Plans and Schedules, Status Reports, and Risk/Issue Identification and ResolutionAct as lead business analyst for large or complex Initiatives/Mandates/Projects/Enhancements (with minimal guidance from Manager)Ensures Service Level Agreements between department and operational or technical areas are metProactively seeks opportunities to improve processes and procedures in support of customer satisfaction and corporate goalsMentors Level 1 analystsALL LEVELS
The position requires a full-time work schedule (at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.REQUIRED COMPETENCIES
Required Job Skills
Basic skills with MS products, including Project, SharePoint, Word, Visio, and PowerPointExcellent verbal and written communication skills and the ability to interact professionally and maintain positive working relationships in a cross-functional team environmentStrong analytical skills in support of independent or team-based decisions utilizing customer input and researchStrong problem-solving skillsStrong time management skillsBasic understanding in at least two of the following Business areas:
EnrollmentConfigurationClaims and Customer ServiceProvider Contracting and NetworksAppeals & Grievances, Utilization Management, and Care ManagementWeb Portals (Public, Member, Provider, Broker and Group)
Knowledge of systems and processes for various BCBSAZ Lines of Businesses, including Local, FEP, CHS, BlueCard Home/Host and Medicare AdvantageRequired Professional Competencies
Ability to prioritize tasks and work on multiple priorities, sometimes under strict and competing time constraintsAbility to build synergy with a diverse team in an ever-changing environmentAbility to exercise independent judgment and demonstrate creative problem solving techniquesAbility to anticipate downstream impacts and factor in those considerations appropriatelyAbility to persevere in the face of resistance or setbacksRequired Leadership Experience and Competencies
Ability to support and execute on the priorities and direction of corporate leadershipAbility to apply sound management decision making skills to perform effectively in the absence of managementAbility to effectively deal with conflictAbility to present concepts effectively to varying levels of staffPREFERRED COMPETENCIES
Preferred Job Skills
Advanced skills with MS products, including Project, SharePoint, Word, Visio, and PowerPointAdvanced data analysis and reporting skills using Excel, Access or SASAdvanced understanding of Project Management, Analysis, and Software Development Best PracticesStrong facilitation and presentation skillsAbility to develop and implement solutions on behalf of the internal/external client and organization that result in win/win outcomesAdvanced understanding in at least two of the following Business areas:
EnrollmentConfigurationClaims and Customer ServiceProvider Contracting and NetworksAppeals & Grievances, Utilization Management, and Care ManagementWeb Portals (Public, Member, Provider, Broker and Group)
Preferred Professional Competencies
Ability to support any project or initiative as a utility player, especially in situations where the team/project is either under-staffed or missing the required roles/skillsets due to resource deficienciesAbility to develop solutions that meet the needs of internal and external customers that are in line with project and corporate strategic goalsAbility to work with ambiguous and conflicting information while remaining focused on the end goal.Preferred Leadership Experience and Competencies
Ability to develop and present recommendations to leadership that affect the direction and/or success of the project or initiativeAbility to proactively identify and manage risks (including the development of mitigation plans) before the risks manifest into issues
Our Commitment
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.
This position is Hybrid within the state of AZ only.
This Hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.
PURPOSE OF THE JOB
The Enterprise Analyst is able to support any BCBSAZ project as a single resource representing corporate wide knowledge of business and functional processes. This combines the skillsets of a Project Manager, Business Analyst, Healthcare EDI Analyst, Software Development Analyst, Data/Reporting Analyst, Process Improvement Analyst, External Vendor Management Liaison, and Consultant.
REQUIRED QUALIFICATIONS
Required Work Experience
2 years of demonstrated experience in healthcare or insurance field in at least three of the following areas:Project Management, including scope/schedule/cost documentation, analysis and reportingBusiness Analysis, including Business Requirements Documents and User Stories, Test Strategies, Test Scripts, Defects, etc.Healthcare EDI Analysis, including experience working with 270/271, 276/277, 278, 834, 835, 837, etc. file formatsSoftware Development Analysis, including Business Requirement, Functional Design/Specification, QA/UAT Testing, Implementation and Post-Implementation processesData/Reporting Analysis using Excel, Access, SQL or SASProcess Improvement, including Business Process Engineering (Current State vs. Future State Analysis, Gap Analysis, and Workflow Diagrams)External Vendor Management, including working with and/or managing External Vendor relationshipsConsulting, including Sponsor/Business Lead management and the ability to identify and resolve business or technical problems in a variety of team and organizational environments1 year of experience implementing systems and business processes in an Agile or Waterfall environmentRequired Education
High-School Diploma or GED in general field of study (All Levels)Required Licenses
N/ARequired Certifications
N/APREFERRED QUALIFICATIONS
Preferred Work Experience
(All levels)
2 years of experience implementing projects in a variety of industries, organizations, settings and environments (including, but not limited to BCBSAZ or Healthcare)5 years of demonstrated experience in healthcare or insurance field in four or more of the following areas:Project Management, including scope/schedule/cost documentation, analysis and reportingBusiness Analysis, including Business Requirements Documents and User Stories, Test Strategies, Test Scripts, Defects, etc.Healthcare EDI Analysis, including experience working with 270/271, 276/277, 278, 834, 835, 837, etc. file formatsSoftware Development Analysis, including Business Requirement, Functional Design/Specification, QA/UAT Testing, Implementation and Post-Implementation processesData/Reporting Analysis using Excel, Access, SQL or SASProcess Improvement, including Business Process Engineering (Current State vs. Future State Analysis, Gap Analysis, and Workflow Diagrams)External Vendor Management, including working with and/or managing External Vendor relationshipsConsulting, including Sponsor/Business Lead management and the ability to identify and resolve business or technical problems in a variety of team and organizational environments5 years of experience as a subject matter expert in at least two of the above areas.Preferred Education
Bachelor's Degree in Computer Science, Information Systems, Business, or related fieldPreferred Licenses
N/APreferred Certifications
N/AESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Level 1 (Enterprise analyst)
Act as lead business analyst for large or complex Initiatives/Mandates/Projects/Enhancements (with assistance from the Enterprise Analyst Lead or Manager)Develop complex (e.g. multiple departments/systems) business requirements on large efforts and flow specifications with little to no management direction.Decompose high-level project information and evaluates project components to forecast work effort requiredInterpret design specifications for comparison against defined business needs to ensure compatibility, consistency and completenessWrite test scripts, perform testing and post-production validationUtilize problem-solving skills to improve procedures and processes, resolve system deficiencies and implement enhancementsFacilitate and/or create new operational procedures and processes resulting from advancing technologies or capabilities.Resolve differences between customers and other team members in order to achieve organizational and project goalsInterpret business and technical design specifications and resolve conflicts that arise when compared against the defined needs of the business.Fully support all business segments and platformsLevel 2 (enterprise analyst lead)
Supports Business, IT Sponsors and Project Managers with Project-level activities, including (but not limited to) Vendor Management, Project Plans and Schedules, Status Reports, and Risk/Issue Identification and ResolutionAct as lead business analyst for large or complex Initiatives/Mandates/Projects/Enhancements (with minimal guidance from Manager)Ensures Service Level Agreements between department and operational or technical areas are metProactively seeks opportunities to improve processes and procedures in support of customer satisfaction and corporate goalsMentors Level 1 analystsALL LEVELS
The position requires a full-time work schedule (at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.REQUIRED COMPETENCIES
Required Job Skills
Basic skills with MS products, including Project, SharePoint, Word, Visio, and PowerPointExcellent verbal and written communication skills and the ability to interact professionally and maintain positive working relationships in a cross-functional team environmentStrong analytical skills in support of independent or team-based decisions utilizing customer input and researchStrong problem-solving skillsStrong time management skillsBasic understanding in at least two of the following Business areas:
EnrollmentConfigurationClaims and Customer ServiceProvider Contracting and NetworksAppeals & Grievances, Utilization Management, and Care ManagementWeb Portals (Public, Member, Provider, Broker and Group)
Knowledge of systems and processes for various BCBSAZ Lines of Businesses, including Local, FEP, CHS, BlueCard Home/Host and Medicare AdvantageRequired Professional Competencies
Ability to prioritize tasks and work on multiple priorities, sometimes under strict and competing time constraintsAbility to build synergy with a diverse team in an ever-changing environmentAbility to exercise independent judgment and demonstrate creative problem solving techniquesAbility to anticipate downstream impacts and factor in those considerations appropriatelyAbility to persevere in the face of resistance or setbacksRequired Leadership Experience and Competencies
Ability to support and execute on the priorities and direction of corporate leadershipAbility to apply sound management decision making skills to perform effectively in the absence of managementAbility to effectively deal with conflictAbility to present concepts effectively to varying levels of staffPREFERRED COMPETENCIES
Preferred Job Skills
Advanced skills with MS products, including Project, SharePoint, Word, Visio, and PowerPointAdvanced data analysis and reporting skills using Excel, Access or SASAdvanced understanding of Project Management, Analysis, and Software Development Best PracticesStrong facilitation and presentation skillsAbility to develop and implement solutions on behalf of the internal/external client and organization that result in win/win outcomesAdvanced understanding in at least two of the following Business areas:
EnrollmentConfigurationClaims and Customer ServiceProvider Contracting and NetworksAppeals & Grievances, Utilization Management, and Care ManagementWeb Portals (Public, Member, Provider, Broker and Group)
Preferred Professional Competencies
Ability to support any project or initiative as a utility player, especially in situations where the team/project is either under-staffed or missing the required roles/skillsets due to resource deficienciesAbility to develop solutions that meet the needs of internal and external customers that are in line with project and corporate strategic goalsAbility to work with ambiguous and conflicting information while remaining focused on the end goal.Preferred Leadership Experience and Competencies
Ability to develop and present recommendations to leadership that affect the direction and/or success of the project or initiativeAbility to proactively identify and manage risks (including the development of mitigation plans) before the risks manifest into issues
Our Commitment
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.