AA2IT
Desktop Support Technician
AA2IT, Niskayuna, New York, United States,
Deskside Support Role 1 Research Cir.| Niskayuna, NY 12309
Ability to setup, configure and add all hardware. Assure that all tickets requiring follow up work and/or calls receive appropriate attention. Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site. Assist Site Leader in the execution of established processes and escalations. Experience working in enterprise environment. Be physically able to lift up to 40lbs, bend, crawl, and Client in order to support customer computer systems
Breakdown, move and setup end users PCs and peripherals.Maintain, analyze, and troubleshoot, software and computer peripherals. Ability tosetup, configure and add all hardware.Assure that all tickets requiring follow up work and/or calls receive appropriateattention.Comfortable with face-to-face interactions as will be required to provide technicalsupport to end users in-person at the customer's site.Back up and burn end user data.Experience working in enterprise environment.Be physically able to lift up to 40lbs, bend, crawl, and Client in order to support customercomputer systems.Be able to be on feet and physically walk potentially a good portion of the day whilevisiting customers work area
If interested ; kindly get back with resume and answerQ1. How many years of Enterprise Desktop Support experience do you have?Q2. Are you comptia A+ or eq certQ3.How far you live from Client: 1 Research Circle, K1 Building, Niskayuna, NY 12309 and how will you commute daily.Q4: For submission, client needs MM/DD of Birth (no year) and last 4 of SSN - kindly share
Ability to setup, configure and add all hardware. Assure that all tickets requiring follow up work and/or calls receive appropriate attention. Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site. Assist Site Leader in the execution of established processes and escalations. Experience working in enterprise environment. Be physically able to lift up to 40lbs, bend, crawl, and Client in order to support customer computer systems
Breakdown, move and setup end users PCs and peripherals.Maintain, analyze, and troubleshoot, software and computer peripherals. Ability tosetup, configure and add all hardware.Assure that all tickets requiring follow up work and/or calls receive appropriateattention.Comfortable with face-to-face interactions as will be required to provide technicalsupport to end users in-person at the customer's site.Back up and burn end user data.Experience working in enterprise environment.Be physically able to lift up to 40lbs, bend, crawl, and Client in order to support customercomputer systems.Be able to be on feet and physically walk potentially a good portion of the day whilevisiting customers work area
If interested ; kindly get back with resume and answerQ1. How many years of Enterprise Desktop Support experience do you have?Q2. Are you comptia A+ or eq certQ3.How far you live from Client: 1 Research Circle, K1 Building, Niskayuna, NY 12309 and how will you commute daily.Q4: For submission, client needs MM/DD of Birth (no year) and last 4 of SSN - kindly share