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Hillcrest Children Center

Case Manager - Rapid Rehousing

Hillcrest Children Center, Washington, District of Columbia, us, 20022


Position Summary:

Under the direction of the Rapid Rehousing Case Manager Supervisor, the Rapid Rehousing Case Manager is responsible for providing home-based case management services for families who have recently experienced homelessness. The primary goal is to assist families in addressing the barriers to maintaining permanent housing using a strengths-based, Housing First approach. Functions performed include housing location, family goal planning, connection to community resources, home visits, rental payment monitoring, landlord engagement, and problem solving with other case managers. Work is accomplished by advising and motivating program participants to accomplish goals in their Family Service Plan.

Highlighted Responsibilities and DutiesServes as the case manager and service coordinator for assigned participants.Facilitates and ensures connection to needed Community Services and work in collaboration with Community Agencies to ensure effective communication and participant engagement.Connects assigned participants to and ensure their engagement in needed supportive services that will address barriers and challenges they face.Track participant's engagement/ participation in supportive services, workforce development, employment trainingCompletes all required case notes, housing stabilization plans, documents, files, and assigned reports related to participants/case activity.Develops and maintains individual participant's records/files that comply with all federal laws as well as DHS/FSA program standards.Complete comprehensive monthly budgets with participantsInput participant data and program activities into designated software database as assigned.Complete documentations for participants Quarterly RecertificationPrepare and issue all Notices to participants i.e. Exit, Termination, Extension NoticeEnters participant housing information into HMIS within 72 hours of lease -up.Qualifications

Bachelor's degree in social work, psychology, sociology, counseling, or related service/science or health care related disciplinesMinimum of one year of case management experienceKnowledge of community resourcesExcellent communication skillsAbility to maintain confidentiality or records and informationAbility to adapt to changing needs of clientsAbility to work with diverse personalities, persons of all ages, ethnicity, religion and sexual orientationProficiency in MS Office and excellent administrative skillsStrong interpersonal and organization skills required;Strong communication skills including verbal and writing;Proven ability to submit timely, detailed and accurate case notes.