AA2IT
Desktop support Technician
AA2IT, Greenville, South Carolina, us, 29610
Location: 100 Fluor Daniel Dr, Greenville, SC 29607
Image and configure systems for new hire• What are the TOP 2 required skills that candidates must have?• What will the work schedule be for this position? (M-F? 8-5? Overtime? Afterhours?) M-F 8-5• Will there be OC (on call) or differentials? no• How many overall years of experience should this person have? 3• Do they need any specific certifications or education? no• If contract to hire what is the conversion rate? N/A
Candidates should have 2-4 years' experience supporting PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus. Experience supporting mobile data plans, mobile networks, and devices is a plus. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information.
Image and configure systems for new hire• What are the TOP 2 required skills that candidates must have?• What will the work schedule be for this position? (M-F? 8-5? Overtime? Afterhours?) M-F 8-5• Will there be OC (on call) or differentials? no• How many overall years of experience should this person have? 3• Do they need any specific certifications or education? no• If contract to hire what is the conversion rate? N/A
Candidates should have 2-4 years' experience supporting PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus. Experience supporting mobile data plans, mobile networks, and devices is a plus. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information.