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Jobot

IT Specialist

Jobot, Phila, Pennsylvania, United States, 19117


Growing Real Estate and Property Organization - All-hands on Deck - Growth Opportunity - Windows/Apple

This Jobot Job is hosted by: Dan UrbaniakAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $50,000 - $75,000 per year

A bit about us:

This company is a leading real estate development and property management firm based in Philadelphia, focused on creating high-quality residential experiences and fostering career growth opportunities for employees. The organization has built a market-leading Class-A portfolio and is committed to attracting top talent across various departments.

Why join us?

Job Summary:This position provides ongoing technical support, with Level I focusing on entry-level assistance and Level II offering more advanced support. Both roles report to the IT Manager and are non-exempt (eligible for overtime).

Key Responsibilities:Serve as a point of contact for employees seeking technical assistancePerform desk-side and remote troubleshooting for various IT issuesManage and maintain the IT support ticketing systemHandle employee onboarding and offboarding processesAssist in creating and maintaining automated scriptsInstall, configure, and maintain hardware, software, and network equipmentManage asset recovery and equipment reconditioningSupport company VOIP and video conferencing solutionsContribute to documentation and process improvementsRespond promptly to IT issues and alertsJob Details

Desired Skills and Qualifications:

Knowledge of MacOS, iOS, Google Workspace, and Microsoft Office SuiteUnderstanding of computer systems, networks, and securityExcellent communication and interpersonal skillsSelf-motivated with strong problem-solving abilitiesAbility to work independently and handle multiple tasksValid driver's license and willingness to travel between propertiesBachelor's Degree in a related field preferred but not required3+ years of relevant work experienceAdvanced knowledge of network administration and VOIP technologiesAbility to foster teamwork and coach othersContributor to process and procedure improvements

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.