Comerica Incorporated
Retail Project Manager IV
Comerica Incorporated, Franklin, MI
Welcome!
We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one.
Qualifications
Position Qualifications
Job Description
Project Manager, Assistant Vice President
The Project Manager will leverage project management and problem-solving skills to develop process solutions that improve the front-line productivity, reduce operational risk, and drive better customer experiences. Projects can vary by scope, complexity, and size and may include responsibility for the project budget. This role will also serve as a subject matter expert across a diverse portfolio of projects varying in size and complexity.
Position Competencies
Successful incumbents possess strong project management, functional/technical skills and problem-solving abilities, have excellent written and verbal communication and presentation skills, have strong decision quality and drive for results, take command of the situation and build strong peer relationships.
Position Responsibilities:
Process Improvement and Innovation Management
Project Management
Strategic Planning
Other Responsibilities
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one.
Qualifications
Position Qualifications
- Bachelor's degree from an accredited university
- 6 years of experience in a Banking Center or related business
- 5 years of experience in Project Management
- 3 years of experience administering, directing and controlling within a self-directed team environment
- 3 years of experience utilizing Microsoft Office Products including Word, Excel, PowerPoint and Visio
Job Description
Project Manager, Assistant Vice President
The Project Manager will leverage project management and problem-solving skills to develop process solutions that improve the front-line productivity, reduce operational risk, and drive better customer experiences. Projects can vary by scope, complexity, and size and may include responsibility for the project budget. This role will also serve as a subject matter expert across a diverse portfolio of projects varying in size and complexity.
Position Competencies
Successful incumbents possess strong project management, functional/technical skills and problem-solving abilities, have excellent written and verbal communication and presentation skills, have strong decision quality and drive for results, take command of the situation and build strong peer relationships.
Position Responsibilities:
Process Improvement and Innovation Management
- Develops innovative solutions to solve critical business problems or to meet priority business objectives (e.g. reduce costs, improve productivity, reduce risk, support communications initiatives).
- Develops concepts, strategies, communication initiatives and business cases for initiatives that will have broad based impact on frontline productivity and customer experience.
- Leverages strong problem-solving skills and techniques to develop sustainable solutions to improve key processes.
- Conducts brainstorming activities with stakeholders to develop potential solutions.
- Develops new use cases for existing systems to deliver new solutions.
Project Management
- Leads medium to large projects and/or participates on project teams. Projects may have business implications, cost center implications, staffing (FTE) changes, controversial subjects, breaking new ground and varying parts, are matrix managed with multiple stakeholders (markets) and geographic distance.
- Responsible for completing projects on time, on budget and to the stakeholder expectations and project objectives.
- Coordinates project activities with vendors, project resources, and stakeholders for all aspects of the project, including concept, requirements, development, budget tracking, readiness review, communication, and launch activities.
- Proactively anticipates and manages project risks, including development of mitigation plans and escalation to resolve critical issues. Examples of risk include not meeting stakeholder requirements or expectations, exceeding approved budgets, missing project due dates, inadequately addressing risk, and implementation issues that negatively impact customer and/or colleagues.
- Communicates accurate and timely project accomplishments and overall project health to stakeholders via standard practices.
- Establishes and manages project governance, including project organization (core team, management team, and steering committee meetings) and decision-making processes.
- May include work across numerous stakeholder groups to design and facilitate. implementation of complex solutions.
Strategic Planning
- Develops strategic recommendations and designs roadmaps to transform the operational and technology platforms to address key capabilities and colleague/customer experience gaps.
- Ensures that Retail Bank and Banking Center technology and process initiatives are aligned with the broader channel strategies.
Other Responsibilities
- Supports process management needs of our key stakeholders, including Product Management, Managers of Market Operations (MMO's) and Retail Compliance.
- May be required to make senior management level presentations.
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.