DTI
NOC Engineer
DTI, Newark, New Jersey, us, 07175
WHO WE ARE:Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.
WHAT WE DO:We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.
Are you a
NOC Engineer
looking for your next opportunity? We want to speak to you.
DTI
has an immediate need for a
NOC (Network Operations Center) Consultant
for a
6 month+ contract
in
Newark, NJ.
Consultant must work on our W2Consultant must be available to work all three shifts onsite
Shift Roster:
1st shift: 07:00 - 15:002nd shift: 14:30 - 22:303rd Shift: 21:30 - 07:30vailability to Work 24x7 Roster- 100% on Premises - Data Center
Requisites:
Education: Completed higher education or studying in technology areas;Experience in Help Desk/Service Desk/Call-CenterKnowledge in monitoring; (SolarWinds, Zabbix, Nagios, Grafana, etc.)Basic knowledge of networks.Basic knowledge of IT support.Familiarity with ITSM tools (ServiceNow, Jira, GLPI, etc.)Familiarity with operating systems, Office Package and E-mails.Familiarity with virtual desktop VDI infrastructure.Familiarity with working on a VPN.Familiarity with answering calls (AWS connect), using call answering protocol.Experience with recording and categorizing calls and diagnosing problems and incidents.Experience in documentation and ITIL processes.Good written and verbal communication.Familiarity with escalation processes, internal, external and service providers.A heightened sense of urgency.Familiarity with following daily work processes and routines with responsibility and organization.
WHAT WE DO:We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.
Are you a
NOC Engineer
looking for your next opportunity? We want to speak to you.
DTI
has an immediate need for a
NOC (Network Operations Center) Consultant
for a
6 month+ contract
in
Newark, NJ.
Consultant must work on our W2Consultant must be available to work all three shifts onsite
Shift Roster:
1st shift: 07:00 - 15:002nd shift: 14:30 - 22:303rd Shift: 21:30 - 07:30vailability to Work 24x7 Roster- 100% on Premises - Data Center
Requisites:
Education: Completed higher education or studying in technology areas;Experience in Help Desk/Service Desk/Call-CenterKnowledge in monitoring; (SolarWinds, Zabbix, Nagios, Grafana, etc.)Basic knowledge of networks.Basic knowledge of IT support.Familiarity with ITSM tools (ServiceNow, Jira, GLPI, etc.)Familiarity with operating systems, Office Package and E-mails.Familiarity with virtual desktop VDI infrastructure.Familiarity with working on a VPN.Familiarity with answering calls (AWS connect), using call answering protocol.Experience with recording and categorizing calls and diagnosing problems and incidents.Experience in documentation and ITIL processes.Good written and verbal communication.Familiarity with escalation processes, internal, external and service providers.A heightened sense of urgency.Familiarity with following daily work processes and routines with responsibility and organization.