Watsco
Technical Support Rep HVAC
Watsco, Orlando, Florida, us, 32885
Job Description
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant, Payne and Gree brands of HVAC equipment, as well as a full-line of HVAC parts, supplies, and accessories. CE has over 150 locations throughout the United States, Canada, Mexico, Puerto Rico and an export business covering the Caribbean and Latin America.
We currently have an exciting opportunity for an experienced HVAC Customer Assurance Manager at our Orlando, Florida location.
Company Website: http://www.carrierenterprise.com
Job Responsibilities
Selected candidate will deliver post-sales technical support and trainingof HVAC products to customers and distributors of existing products or supplemental sales. Provide technical training on products as needed and handle high call volume of customer calls in a call center environment. Provide onsite equipment and controls assessment and technical assistance.Provide reporting to the external customers, manufacturers, and internal customers of problem situations and resolutions proposed. Some overnight travel will be assigned in designated territory as well as periodically to various locations throughout the continental US.
About Us
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Find out more about CE at www.carrierenterprise.com.
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Requirements
Requirements
This job requires one having the physical ability to climb ladders, access roofs, enter and maneuver in tight crawl spaces and attics, and work in extreme hot and cold environments for periods of up to 4 hours.Generate strong partnership relationships with salesAbility to manage multiple prioritiesBuild strong relationships with internal and external stakeholdersExceptional communication skillsProficiency with Microsoft Office applicationsMost especially Word, Excel, Power Point
Proficient with Apple OS use and applicationsSolid understanding of HVAC industry from sales, installation and service views.Proficient in Conflict resolutionAbility to perform technical training to large audiences.Professional PersonalityBilingual preferred
Education
AA/AS degree or Technical School Trainingw/ 5-10+ years' experience
Other
Benefits: Health, dental, vision, life insurance and401K; Compensation: Competitive salary, plus Incentive plan based on sales.
Carrier Enterprise is an Equal Opportunity Employer
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant, Payne and Gree brands of HVAC equipment, as well as a full-line of HVAC parts, supplies, and accessories. CE has over 150 locations throughout the United States, Canada, Mexico, Puerto Rico and an export business covering the Caribbean and Latin America.
We currently have an exciting opportunity for an experienced HVAC Customer Assurance Manager at our Orlando, Florida location.
Company Website: http://www.carrierenterprise.com
Job Responsibilities
Selected candidate will deliver post-sales technical support and trainingof HVAC products to customers and distributors of existing products or supplemental sales. Provide technical training on products as needed and handle high call volume of customer calls in a call center environment. Provide onsite equipment and controls assessment and technical assistance.Provide reporting to the external customers, manufacturers, and internal customers of problem situations and resolutions proposed. Some overnight travel will be assigned in designated territory as well as periodically to various locations throughout the continental US.
About Us
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Find out more about CE at www.carrierenterprise.com.
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Requirements
Requirements
This job requires one having the physical ability to climb ladders, access roofs, enter and maneuver in tight crawl spaces and attics, and work in extreme hot and cold environments for periods of up to 4 hours.Generate strong partnership relationships with salesAbility to manage multiple prioritiesBuild strong relationships with internal and external stakeholdersExceptional communication skillsProficiency with Microsoft Office applicationsMost especially Word, Excel, Power Point
Proficient with Apple OS use and applicationsSolid understanding of HVAC industry from sales, installation and service views.Proficient in Conflict resolutionAbility to perform technical training to large audiences.Professional PersonalityBilingual preferred
Education
AA/AS degree or Technical School Trainingw/ 5-10+ years' experience
Other
Benefits: Health, dental, vision, life insurance and401K; Compensation: Competitive salary, plus Incentive plan based on sales.
Carrier Enterprise is an Equal Opportunity Employer