Service Department Manager - Quincy & Othello, WA

DescriptionS.S. Equipment, one of the Northwest’s premier New Holland equipment dealerships, is seeking a full-time Service Manager overseeing our Quincy and Othello shops. Candidate will manage Service Technicians and assign their work while simultaneously managing work orders and communicating with customers. Due to the seasonality of our business, candidates must be able to work longer hours in the summer.RequirementsApplicants Should Possess:Agricultural backgroundTechnician experienceExcellent customer service skillsThe ability to prioritize and multitaskComputer skills with the ability to learn new softwarePreference will be given to applicants with prior Service Manager experience at an equipment dealershipService Manager Duties:Schedule and prioritize all service workAssign jobs to technicians while being mindful of their skills and knowledge level.Follows dealership and corporate training policies; delegate and assign training as required by manufacturersReviews shop performance metrics monthly and identifies any room for improvementBe safety minded, identify any safety deficiencies and communicate with management team

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