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Trustbridge

Applications Support Specialist - West Palm Beach

Trustbridge, West Palm Beach, Florida, United States, 33412


OverviewPay range:

$18/hr - $22/hr based on experience

Have you thought about Trustbridge?

Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs.

At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer.

Trustbridge benefits include:

Competitive salary

Health, Dental, Vision, Life and Disability insurance

401K with employer contribution

Tuition reimbursement

Employee Assistance Program

Flexible Spending Account

Generous PTO package

ResponsibilitiesHours of Operation:

9:00am to 5:30 pm (Rotating on-call requirement for weekdays and weekend.)

JOB SUMMARYResponsible for EMR user support of clinical applications. Assists with diversified projects in support of activities and operations of the EMR and Business Applications Departments.QualificationsDUTIES AND RESPONSIBILITIESEducation/Regulatory Requirements:

Associate’s degree or equivalent preferred.

Skills:

Requires 1 year of experience in a help desk or patient care environment, preferably with Hospice and Home Health billing.

Knowledge of clinical and medical terminology is helpful

Proficient in Word, Excel, and PowerPoint

Mastery of essential general office procedures including, but not limited to, Outlook Email and Calendar. Healthcare terminology and systems preferred.

Skilled in extracting and compiling data; able to format tables, graphs, slides, and statistical reports

Professional Requirements:

Self-starter and effective problem solver.

Excellent verbal, phone, and written communication skills.

Displays professional demeanor and maintains confidentiality.

Language Skills:

Bilingual (English/Spanish) preferred.