Blue Cross Blue Shield of Arizona
Business Intelligence Analyst - Hybrid
Blue Cross Blue Shield of Arizona, Phoenix, Arizona, United States, 85003
Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
This position is hybrid within the state of AZ only.
This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona
PURPOSE OF THE JOB
As a vital member of the Business Intelligence Rework team, the Business Intelligence Analyst will support business leadership teams with insightful and actionable analysis of key operational performance metrics utilizing the team's reports and data sets. The role will analyze key operational data sets/processes, identify trends/events, determine the associated causes, develop potential solution recommendations, and present findings to executive business leadership. The role will also assist with implementation of process improvement recommendations. The individual will continuously review and develop optimal data metrics and measurements to help improve BCBSAZ efficiencies and member experience.
REQUIRED QUALIFICATIONSRequired Work Experience2 years of experience in business analysis (Level 1)2 years of experience in data analysis or reporting (Level 1)3+ years of experience in business analysis (Level 2)3+ years of experience in data analysis or reporting (Level 2)Required Education
Bachelor's degree in mathematics, statistics, business, or related field of study (Applies to All Levels)Required Licenses
N/ARequired Certifications
N/APREFERRED QUALIFICATIONSPreferred Work Experience
2 years of experience in a healthcare related field (Level 1)2 years of experience in a research, computer science, reporting and/or statistical field (Level 1)2 years of experience in process improvement implementation (Level 1)3+ years of experience in a healthcare related field (Level 2)3+ years of experience in a research, computer science, reporting and/or statistical field (Level 2)3+ years of experience in process improvement implementation (Level 2)
Preferred Education
Master's degree in mathematics, statistics, business, or related field of study. (Applies to All Levels)Preferred Licenses
N/APreferred Certifications
Six Sigma Green Belt CertificationESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
ALL LEVELS
Perform data trending activities using established quality assurance methods.Will write/run non-routine queries against the data to perform further analysis.Recognize and raise visibility of data variances and anomalies prior to the release of data.Performs relational validations on data records to determine if all attributes of data elements are not in conflict with one another.Partner with business owners to design solutions along with projected benefitsOwn all assigned projects from inception to implementationTrack impact of all implemented projects and asses their effectivenessInvestigate data issues found through analysis of reporting.Research, document, and resolve all data related inquiries received from either internal or external customers.Analyzes data output and recommends changes and enhancements to existing reporting, business, procedures and business rules.Suggest alternative methods and procedures in solving problems and meeting changing measurement and data needs.Analyze reports and data for aberrancies, reasonability and accuracy and provide recommendation for problem resolution to management.Perform high level and detailed analyses on metrics to identify patterns and trends that do not support desired results.Define and establish data measurement policies. Provide education of these policies to internal and external customers.Work with internal teams to determine best practice for processes that impact the customer experience.Proactively identify continuous process improvements and work with team(s) to implement. Participate in or lead medium to large projects.Serve as primary contact for internal and external customers when needed or in the absence of manager.Perform all other duties as assigned.The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.LEVEL 2
Share knowledge of skills, projects, and business needs with peers and less-experienced analysts.Train new analystsEstablish balance and controls for desired data development outcomes.Capability to synthesis data from multiple data sources involving SQL, ODS, claims systems, Business Objects, SAAS, ETL.Train and mentor analyst.REQUIRED COMPETENCIES
Required Job Skills
Advanced analytical skillsExcellent verbal and written communication skillsStrong presentation skillsRequired Professional Competencies
Strong data mining and analysis skillsStrong analysis skills in observing and documenting processes at a detailed levelDetail-oriented with ability to question existing data parameters, definitions and data flows, then track an issue back to its sourceAnalytical knowledge necessary to generate reports based on available data and then make decisions based on reported dataCapable of investigative and analytical researchStrong organizational and planning skillsProficiency in process improvementAdvanced skills in influence, persuasion, negotiation, and problem resolutionStrong project management skillsRequired Leadership Experience and Competencies
Excellent organizational skills and attention to detailAbility to develop tactical plansPREFERRED COMPETENCIES
Preferred Job Skills
Advanced programming language and operating systemsAdvanced word processing, spreadsheet, database, analytic and reporting softwareIntermediate mathematicsPreferred Professional Competencies
Strong understanding of the service that Health Care professionals provide.Preferred Leadership Experience and Competencies
Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation.
Our Commitment
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.
This position is hybrid within the state of AZ only.
This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona
PURPOSE OF THE JOB
As a vital member of the Business Intelligence Rework team, the Business Intelligence Analyst will support business leadership teams with insightful and actionable analysis of key operational performance metrics utilizing the team's reports and data sets. The role will analyze key operational data sets/processes, identify trends/events, determine the associated causes, develop potential solution recommendations, and present findings to executive business leadership. The role will also assist with implementation of process improvement recommendations. The individual will continuously review and develop optimal data metrics and measurements to help improve BCBSAZ efficiencies and member experience.
REQUIRED QUALIFICATIONSRequired Work Experience2 years of experience in business analysis (Level 1)2 years of experience in data analysis or reporting (Level 1)3+ years of experience in business analysis (Level 2)3+ years of experience in data analysis or reporting (Level 2)Required Education
Bachelor's degree in mathematics, statistics, business, or related field of study (Applies to All Levels)Required Licenses
N/ARequired Certifications
N/APREFERRED QUALIFICATIONSPreferred Work Experience
2 years of experience in a healthcare related field (Level 1)2 years of experience in a research, computer science, reporting and/or statistical field (Level 1)2 years of experience in process improvement implementation (Level 1)3+ years of experience in a healthcare related field (Level 2)3+ years of experience in a research, computer science, reporting and/or statistical field (Level 2)3+ years of experience in process improvement implementation (Level 2)
Preferred Education
Master's degree in mathematics, statistics, business, or related field of study. (Applies to All Levels)Preferred Licenses
N/APreferred Certifications
Six Sigma Green Belt CertificationESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
ALL LEVELS
Perform data trending activities using established quality assurance methods.Will write/run non-routine queries against the data to perform further analysis.Recognize and raise visibility of data variances and anomalies prior to the release of data.Performs relational validations on data records to determine if all attributes of data elements are not in conflict with one another.Partner with business owners to design solutions along with projected benefitsOwn all assigned projects from inception to implementationTrack impact of all implemented projects and asses their effectivenessInvestigate data issues found through analysis of reporting.Research, document, and resolve all data related inquiries received from either internal or external customers.Analyzes data output and recommends changes and enhancements to existing reporting, business, procedures and business rules.Suggest alternative methods and procedures in solving problems and meeting changing measurement and data needs.Analyze reports and data for aberrancies, reasonability and accuracy and provide recommendation for problem resolution to management.Perform high level and detailed analyses on metrics to identify patterns and trends that do not support desired results.Define and establish data measurement policies. Provide education of these policies to internal and external customers.Work with internal teams to determine best practice for processes that impact the customer experience.Proactively identify continuous process improvements and work with team(s) to implement. Participate in or lead medium to large projects.Serve as primary contact for internal and external customers when needed or in the absence of manager.Perform all other duties as assigned.The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.LEVEL 2
Share knowledge of skills, projects, and business needs with peers and less-experienced analysts.Train new analystsEstablish balance and controls for desired data development outcomes.Capability to synthesis data from multiple data sources involving SQL, ODS, claims systems, Business Objects, SAAS, ETL.Train and mentor analyst.REQUIRED COMPETENCIES
Required Job Skills
Advanced analytical skillsExcellent verbal and written communication skillsStrong presentation skillsRequired Professional Competencies
Strong data mining and analysis skillsStrong analysis skills in observing and documenting processes at a detailed levelDetail-oriented with ability to question existing data parameters, definitions and data flows, then track an issue back to its sourceAnalytical knowledge necessary to generate reports based on available data and then make decisions based on reported dataCapable of investigative and analytical researchStrong organizational and planning skillsProficiency in process improvementAdvanced skills in influence, persuasion, negotiation, and problem resolutionStrong project management skillsRequired Leadership Experience and Competencies
Excellent organizational skills and attention to detailAbility to develop tactical plansPREFERRED COMPETENCIES
Preferred Job Skills
Advanced programming language and operating systemsAdvanced word processing, spreadsheet, database, analytic and reporting softwareIntermediate mathematicsPreferred Professional Competencies
Strong understanding of the service that Health Care professionals provide.Preferred Leadership Experience and Competencies
Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation.
Our Commitment
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.