Help Desk Technician

Help Desk Technician

Location: Onsite - Colorado Springs, CO
Job Pay Range: $20.00-$22.00 per hour

Job Summary:

As a member of the Information Systems team, this role will be the first level support for all PCs, Printers, Thin Clients, Point of Sale Terminals, and all applications

Perform required installs, configurations, and maintenance of applications on PCs

Provide computer support to system users and customers.

What we are looking for:

• Enthusiastic, friendly team member who works well with others
• Strong interpersonal communication skills
• Possess general knowledge of hardware and software platforms
  Understand the company's general business functions and a conceptual understanding of each unit’s activities
• Ability to explain technical concepts to non-technical users in a clear and concise manner
• Ability to read, analyze, and interpret technical procedure(s)
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret a variety of technical instructions in mathematical or diagram form
• Possess or Obtain CompTIA A+ certification and obtain Network+ or Security+ certification within 1st six months of employment