NOC IP Technician (IP Support & Security)

About Mindlance:

Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.

Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level. Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets. We take pride in being a strong driver of mindfulness and balance at workplace.

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Job Title: NOC IP Technician (IP Support & Security)

Job Category: Engineering

Job Location: Frisco, TX

Top 3/5 Skills: NOC, Troubleshooting/Monitoring/Surveillance, TCP/IP, Traffic Flows (HTTP & VOIP), Network Security

Intake Note:

· **This position can be based in either Frisco, TX or Overland Park, KS.

· Shift the worker will be working - Monday to Friday 9am to 5pm for the first two weeks. Will decide the shift after that. The team does a rotating schedule every few months.

· We are looking for a candidate that is eligible for conversion to a FTW and no sponsorship will be provided.

· Interviews will be on site.

· They will be expected to work in Frisco, Tx or Overland Park, KS.

Description:

· This role is a subject matter expert in complex telecommunications networks and client processes.

· Job duties include testing, isolating faults, troubleshooting network and interface problems with transport vendors.

· This function may be called upon to work within all elements of the network which includes the backbone network, Cisco routers, BGP, OSPF, MPLS, Checkpoint firewalls, and A10 load balancers.

· This role will mentor, direct, and train other technicians to develop their skills, including fault identification, isolation, and resolution as well as performing system upgrades, changes, and verifying system operation.

· Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

· Knowledgeable in advanced remote network surveillance and the ability to troubleshoot network outages.